CallCenterAdvisor

Convoso

Sponsored

Pricing, Features & Alternatives

Outbound dialer · Predictive Dialers / Outbound

Cloud outbound contact center platform with predictive dialing, CRM integrations, and compliance-oriented campaign controls.

OutboundInboundPredictive dialerPower dialerSMSAPI

At a glance

Pricing

Custom quote

Source: Convoso pricing page and pricing FAQ
Claim type: Vendor claim
Checked: October 4, 2026
Verified by CallCenterAdvisor: October 4, 2026

View source Suggest a correction

Minimum seats

Not publicly disclosed

Source: Convoso pricing page and pricing FAQ
Claim type: Vendor claim
Checked: October 4, 2026
Verified by CallCenterAdvisor: October 4, 2026
What we checked: Searched the US pricing page and pricing FAQ for: minimum, seats, seat, users, agents, licenses. Seats are named as a pricing input and as scalable ("terms may vary based on the contract agreement"), but no minimum seat count is stated.

View source Suggest a correction

Free trial

No

Source: Convoso pricing page and pricing FAQ
Claim type: Vendor claim
Checked: October 4, 2026
Verified by CallCenterAdvisor: October 4, 2026

View source Suggest a correction

Demo

Yes

Source: Convoso pricing page and pricing FAQ
Claim type: Vendor claim
Checked: October 4, 2026
Verified by CallCenterAdvisor: October 4, 2026

View source Suggest a correction

Contract information

Unknown

Deployment

Cloud

Source: Convoso schedule-a-demo page with product and licensing FAQ
Claim type: Vendor claim
Checked: October 4, 2026
Verified by CallCenterAdvisor: October 4, 2026

View source Suggest a correction

Quick take

CallCenterAdvisor analysis

Convoso is a cloud contact center built around outbound dialing, with predictive, power, progressive and preview modes, plus inbound calling and skills-based routing.

CallCenterAdvisor analysis, based on:

Deployment: Cloudsource
Predictive dialer: Yessource
Power dialer: Yessource
Progressive dialer: Yessource
Preview dialer: Yessource
Inbound calling: Yessource
Skills-based routing: Yessource

It does not publish prices and quotes each configuration; there is no free trial, but demos are offered.

CallCenterAdvisor analysis, based on:

Pricing publicly posted: Nosource
Custom quote: Yessource
Free trial: Nosource
Demo: Yessource

Carrier fees for calls and messages are billed separately, and omnichannel messaging is a paid add-on.

CallCenterAdvisor analysis, based on:

Telecom / carrier charges: Billed separatelysource
Paid add-ons: Omnichannelsource
What may cost extra: Carrier (telecom) fees for call termination and messaging, Omnichannel add-on, Long-term call recording storage, Onboarding, configuration and trainingsource

Compliance tooling covers do-not-call management, reassigned-number checks, calling-hours controls and caller ID reputation.

CallCenterAdvisor analysis, based on:

DNC management: Yessource
Reassigned Numbers Database support: Yessource
Calling-hours controls: Yessource
Caller ID reputation tools: Yessource

Convoso also offers call recording, reporting analytics and AI voice agents, and lists Salesforce and HubSpot integrations.

CallCenterAdvisor analysis, based on:

Call recording: Yessource
Analytics: Yessource
AI voice agents: Yessource
CRM integrations: Salesforce, HubSpotsource

Seat minimums and implementation fees are not publicly disclosed.

CallCenterAdvisor analysis, based on:

Minimum seats: Not publicly disclosedsource
Implementation fee: Not publicly disclosedsource

Fit

CallCenterAdvisor analysis

Worth considering if…

You run high-volume outbound campaigns and want predictive dialing alongside power, progressive and preview modes.
CallCenterAdvisor analysis, based on:
- Predictive dialer: Yessource
- Power dialer: Yessource
- Progressive dialer: Yessource
- Preview dialer: Yessource
You dial regulated consumer lists: do-not-call management, reassigned-number checks and calling-hours controls are offered.
CallCenterAdvisor analysis, based on:
- DNC management: Yessource
- Reassigned Numbers Database support: Yessource
- Calling-hours controls: Yessource
Caller ID reputation matters to you: Convoso offers caller ID reputation tools and supports STIR/SHAKEN.
CallCenterAdvisor analysis, based on:
- Caller ID reputation tools: Yessource
- STIR/SHAKEN-related functionality: Yessource
Your CRM is Salesforce or HubSpot and you want an integration Convoso lists.
CallCenterAdvisor analysis, based on:
- CRM integrations: Salesforce, HubSpotsource

Check carefully if…

You want to compare prices before talking to sales: Convoso publishes no pricing, so every figure comes from a quote.
CallCenterAdvisor analysis, based on:
- Pricing publicly posted: Nosource
- Custom quote: Yessource
You want to test before buying: there is no free trial, so plan the evaluation around a demo.
CallCenterAdvisor analysis, based on:
- Free trial: Nosource
- Demo: Yessource
Telecom cost drives your budget: carrier fees for calls and messages are billed separately and vary with usage and destination.
CallCenterAdvisor analysis, based on:
- Telecom / carrier charges: Billed separatelysource
- What may cost extra: Carrier (telecom) fees for call termination and messaging, Omnichannel add-on, Long-term call recording storage, Onboarding, configuration and trainingsource
You need texting or email as well as voice: omnichannel is a paid add-on, so confirm which channels it covers.
CallCenterAdvisor analysis, based on:
- Paid add-ons: Omnichannelsource
- Omnichannel: Yessource

Calling & compliance

Specific tools and public records. This is not a legal compliance determination.

Government records

FCC Robocall Mitigation Database

Listed· Government record

Source: FCC Robocall Mitigation Database filing: Convoso, Inc.
Claim type: Government record
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

View source Suggest a correction

Calling-compliance tools

DNC management

Yes· Vendor states

Source: Convoso compliance tools page
Claim type: Vendor claim
Checked: October 4, 2026
Verified by CallCenterAdvisor: October 4, 2026

View source Suggest a correction

Calling-hours controls

Yes· Vendor states

Source: Convoso schedule-a-demo page with product and licensing FAQ
Claim type: Vendor claim
Checked: October 4, 2026
Verified by CallCenterAdvisor: October 4, 2026

View source Suggest a correction

Consent management

Unknown

Reassigned Numbers Database support

Yes· Vendor states

Source: Convoso compliance tools page
Claim type: Vendor claim
Checked: October 4, 2026
Verified by CallCenterAdvisor: October 4, 2026

View source Suggest a correction

STIR/SHAKEN-related functionality

Yes· Vendor states

Source: Convoso compliance tools page
Claim type: Vendor claim
Checked: October 4, 2026
Verified by CallCenterAdvisor: October 4, 2026

View source Suggest a correction

Caller ID reputation tools

Yes· Vendor states

Source: Convoso schedule-a-demo page with product and licensing FAQ
Claim type: Vendor claim
Checked: October 4, 2026
Verified by CallCenterAdvisor: October 4, 2026

View source Suggest a correction

What may cost extra

Cost driver	When it applies	What is disclosed	What to confirm
Carrier (telecom) fees for call termination and messaging Source Convoso pricing page and pricing FAQ Claim type Vendor claim Checked October 4, 2026 Verified by CallCenterAdvisor October 4, 2026 View source	All plans	Charged separately, usage and destination	Typically billed separately from the software subscription; rates vary by usage and destination; no rates published.
Omnichannel add-on Source Convoso pricing page and pricing FAQ Claim type Vendor claim Checked October 4, 2026 Verified by CallCenterAdvisor October 4, 2026 View source	All plans	Optional, paid	Named as an optional add-on in the answer about additional costs; price and charging basis not published; outlined during purchasing.
Long-term call recording storage Source Convoso pricing page and pricing FAQ Claim type Vendor claim Checked October 4, 2026 Verified by CallCenterAdvisor October 4, 2026 View source	All plans	Inclusion not confirmed, tiered by terabytes stored	Page describes tiered pricing based on terabytes stored; tier prices, any included storage, and whether it is billed separately from seats are not published.
Onboarding, configuration and training Source Convoso pricing page and pricing FAQ Claim type Vendor claim Checked October 4, 2026 Verified by CallCenterAdvisor October 4, 2026 View source	All plans	Inclusion not confirmed	Onboarding, configuration and training follow agreement on scope and pricing; whether a fee applies is not stated. Do not read as free.

Questions to ask sales

Generated from what the vendor does not publicly state.

What commitment term applies to the configuration we need?
Which metered charges apply, and can you model our expected volume?
What implementation and professional-services charges should we budget?
Which AI capabilities are included, optional, or usage-priced?
Can you provide your current security report and its scope under appropriate access terms?
What does the CRM connector support, and are additional licenses or services required?

Core capabilities

Outbound calling

Yes· Vendor states

Source: Convoso schedule-a-demo page with product and licensing FAQ
Claim type: Vendor claim
Checked: October 4, 2026
Verified by CallCenterAdvisor: October 4, 2026

View source Suggest a correction

Inbound calling

Yes· Vendor states

Source: Convoso schedule-a-demo page with product and licensing FAQ
Claim type: Vendor claim
Checked: October 4, 2026
Verified by CallCenterAdvisor: October 4, 2026

View source Suggest a correction

Blended contact center

Yes· Vendor states

Source: Convoso schedule-a-demo page and FAQ
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

View source Suggest a correction

Predictive dialer

Yes· Vendor states

Source: Convoso schedule-a-demo page with product and licensing FAQ
Claim type: Vendor claim
Checked: October 4, 2026
Verified by CallCenterAdvisor: October 4, 2026

View source Suggest a correction

Power dialer

Yes· Vendor states

Source: Convoso schedule-a-demo page with product and licensing FAQ
Claim type: Vendor claim
Checked: October 4, 2026
Verified by CallCenterAdvisor: October 4, 2026

View source Suggest a correction

Progressive dialer

Yes· Vendor states

Source: Convoso schedule-a-demo page with product and licensing FAQ
Claim type: Vendor claim
Checked: October 4, 2026
Verified by CallCenterAdvisor: October 4, 2026

View source Suggest a correction

Preview dialer

Yes· Vendor states

Source: Convoso schedule-a-demo page with product and licensing FAQ
Claim type: Vendor claim
Checked: October 4, 2026
Verified by CallCenterAdvisor: October 4, 2026

View source Suggest a correction

Local presence

Yes· Vendor states

Source: Convoso local presence / local caller ID page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

View source Suggest a correction

Call recording

Yes· Vendor states

Source: Convoso long-term call storage page
Claim type: Vendor claim
Checked: October 4, 2026
Verified by CallCenterAdvisor: October 4, 2026

View source Suggest a correction

SMS

Yes· Vendor states

Source: Convoso schedule-a-demo page with product and licensing FAQ
Claim type: Vendor claim
Checked: October 4, 2026
Verified by CallCenterAdvisor: October 4, 2026

View source Suggest a correction

CRM integration

Yes· Vendor states

Source: Convoso schedule-a-demo page with product and licensing FAQ
Claim type: Vendor claim
Checked: October 4, 2026
Verified by CallCenterAdvisor: October 4, 2026

View source Suggest a correction

Public API

Yes· Vendor states

Source: Convoso API & integrations page
Claim type: Vendor claim
Checked: October 4, 2026
Verified by CallCenterAdvisor: October 4, 2026

View source Suggest a correction

Vendor-described use cases

Insurance, Financial services, Home services, Legal marketing, Healthcare outreach, BPO· Vendor states

Source: Convoso schedule-a-demo page with product and licensing FAQ
Claim type: Vendor claim
Checked: October 4, 2026
Verified by CallCenterAdvisor: October 4, 2026

View source Suggest a correction

Pricing & purchasing

Pricing publicly posted

No· Vendor states

Source: Convoso pricing page and pricing FAQ
Claim type: Vendor claim
Checked: October 4, 2026
Verified by CallCenterAdvisor: October 4, 2026

View source Suggest a correction

Starting price

Unknown

Custom quote

Yes· Vendor states

Source: Convoso pricing page and pricing FAQ
Claim type: Vendor claim
Checked: October 4, 2026
Verified by CallCenterAdvisor: October 4, 2026

View source Suggest a correction

Minimum seats

Not publicly disclosed

Source: Convoso pricing page and pricing FAQ
Claim type: Vendor claim
Checked: October 4, 2026
Verified by CallCenterAdvisor: October 4, 2026
What we checked: Searched the US pricing page and pricing FAQ for: minimum, seats, seat, users, agents, licenses. Seats are named as a pricing input and as scalable ("terms may vary based on the contract agreement"), but no minimum seat count is stated.

View source Suggest a correction

Implementation fee

Not publicly disclosed

Source: Convoso pricing page and pricing FAQ
Claim type: Vendor claim
Checked: October 4, 2026
Verified by CallCenterAdvisor: October 4, 2026
What we checked: Searched the US pricing page and its pricing FAQ (all 11 questions) for: implementation, onboarding, setup, set-up, configuration, training, fee, one-time. Onboarding, configuration and training are described as a purchasing step, but no fee, waiver or price is stated.

View source Suggest a correction

Telecom / carrier charges

Billed separately· Vendor states

Source: Convoso pricing page and pricing FAQ
Claim type: Vendor claim
Checked: October 4, 2026
Verified by CallCenterAdvisor: October 4, 2026

View source Suggest a correction

Paid add-ons

Omnichannel· Vendor states

Source: Convoso pricing page and pricing FAQ
Claim type: Vendor claim
Checked: October 4, 2026
Verified by CallCenterAdvisor: October 4, 2026

View source Suggest a correction

Free trial

No· Vendor states

Source: Convoso pricing page and pricing FAQ
Claim type: Vendor claim
Checked: October 4, 2026
Verified by CallCenterAdvisor: October 4, 2026

View source Suggest a correction

Demo

Yes· Vendor states

Source: Convoso pricing page and pricing FAQ
Claim type: Vendor claim
Checked: October 4, 2026
Verified by CallCenterAdvisor: October 4, 2026

View source Suggest a correction

Monthly contract

Unknown

Annual contract

Unknown

Integrations

CRM integrations

Salesforce, HubSpot· Vendor states

Source: Convoso schedule-a-demo page with product and licensing FAQ
Claim type: Vendor claim
Checked: October 4, 2026
Verified by CallCenterAdvisor: October 4, 2026

View source Suggest a correction

Other integrations

Zapier· Vendor states

Source: Convoso Zapier integration page
Claim type: Vendor claim
Checked: October 4, 2026
Verified by CallCenterAdvisor: October 4, 2026

View source Suggest a correction

Security

Vendor-stated security

SOC 2 Type II

Yes· Vendor states

Source: Convoso Trust Center overview page
Claim type: Vendor claim
Checked: October 4, 2026
Verified by CallCenterAdvisor: October 4, 2026

View source Suggest a correction

ISO 27001

Unknown

Contractual terms

Not yet established: Business Associate Agreement (BAA), Data Processing Agreement (DPA).

Service status

Public system status page

Available· Vendor states

Source: Convoso status page (Atlassian Statuspage)
Claim type: Vendor claim
Checked: October 4, 2026
Verified by CallCenterAdvisor: October 4, 2026

View source Suggest a correction

Research shortcuts

Pricing Trust center Terms Integrations Status page

Independent reviews

We link to review platforms rather than republishing their ratings or review text.

Search G2 Search Capterra

Company information

Website: convoso.com

Legal entity

Convoso, Inc.· Vendor states

Source: Convoso legal notices page
Claim type: Vendor claim
Checked: October 4, 2026
Verified by CallCenterAdvisor: October 4, 2026

View source Suggest a correction

Headquarters

Woodland Hills, CA, USA· Vendor states

Source: Convoso legal notices page
Claim type: Vendor claim
Checked: October 4, 2026
Verified by CallCenterAdvisor: October 4, 2026

View source Suggest a correction

Founded

2005· Vendor states

Source: Convoso multimode dialing page
Claim type: Vendor claim
Checked: October 4, 2026
Verified by CallCenterAdvisor: October 4, 2026

View source Suggest a correction

Sources & methodology

Last source check: October 4, 2026
Last human review: October 4, 2026
Last editorial update: October 4, 2026

Research in progress: 14 of 20 publication criteria met.

“Vendor states” means the vendor makes the claim publicly. Facts are researched by an AI agent and cross-checked against the source by a second, independent AI agent; “Verified” appears only where a CallCenterAdvisor editor has also reviewed the source. Unknown means we have not established it yet, not that the product lacks it. Editorial policy

View sources (39)

Convoso pricing page and pricing FAQVendor claim · checked Oct 3, 2026
Convoso schedule-a-demo page and FAQVendor claim · checked Oct 3, 2026
Convoso multimode dialing pageVendor claim · checked Oct 3, 2026
Convoso predictive dialer pageVendor claim · checked Oct 3, 2026
Convoso power dialer pageVendor claim · checked Oct 3, 2026
Convoso progressive dialer pageVendor claim · checked Oct 3, 2026
Convoso preview dialer pageVendor claim · checked Oct 3, 2026
Convoso local presence / local caller ID pageVendor claim · checked Oct 3, 2026
Convoso long-term call storage pageVendor claim · checked Oct 3, 2026
Convoso API & integrations pageVendor claim · checked Oct 3, 2026
Convoso Zapier integration pageVendor claim · checked Oct 3, 2026
Convoso compliance tools pageVendor claim · checked Oct 3, 2026
Convoso Reassigned Numbers Database scrubbing pageVendor claim · checked Oct 3, 2026
Convoso caller ID reputation management pageVendor claim · checked Oct 3, 2026
Convoso Trust Center pageVendor claim · checked Oct 3, 2026
Convoso public status page (Atlassian Statuspage)Vendor claim · checked Oct 3, 2026
Convoso company / about pageVendor claim · checked Oct 3, 2026
Convoso contact pageVendor claim · checked Oct 3, 2026
Convoso website terms of useVendor claim · checked Oct 3, 2026
FCC Robocall Mitigation Database filing: Convoso, Inc.Government record · checked Oct 3, 2026
Convoso pricing page and pricing FAQVendor claim · checked Oct 4, 2026
Convoso long-term call storage pageVendor claim · checked Oct 4, 2026
Convoso onboarding, support and customer success pageVendor claim · checked Oct 4, 2026
Convoso company pageVendor claim · checked Oct 4, 2026
Convoso schedule-a-demo page with product and licensing FAQVendor claim · checked Oct 4, 2026
Convoso multimode dialing pageVendor claim · checked Oct 4, 2026
Convoso omnichannel product pageVendor claim · checked Oct 4, 2026
Convoso intelligent virtual agent (IVA) pageVendor claim · checked Oct 4, 2026
Convoso Voice AI Agent pageVendor claim · checked Oct 4, 2026
Convoso for Salesforce integration pageVendor claim · checked Oct 4, 2026
Convoso Zapier integration pageVendor claim · checked Oct 4, 2026
Convoso API & integrations pageVendor claim · checked Oct 4, 2026
Convoso compliance tools pageVendor claim · checked Oct 4, 2026
Convoso Ignite intelligent number management pageVendor claim · checked Oct 4, 2026
Convoso Trust Center overview pageVendor claim · checked Oct 4, 2026
Convoso trust portal (trust.convoso.com)Vendor claim · checked Oct 4, 2026
Convoso status page (Atlassian Statuspage)Vendor claim · checked Oct 4, 2026
FCC Robocall Mitigation Database record (previously cited sys_id)Government record · checked Oct 4, 2026
Convoso legal notices pageVendor claim · checked Oct 4, 2026

Suggest a correction

Similar products

Matched on category, calling orientation and capability overlap. Sponsorship does not affect this list.

Customer engagement platform for outbound phone and SMS sales workflows.

regal.io

Sales dialer and phone system with CRM integrations, SMS, and auto/power/predictive dialing modes for outbound teams.

justcall.io

Power dialer built for sales teams that want high talk time without pauses between connects.

phoneburner.com

Multi-tenant autodialer and call center software spanning voice, SMS, fax, and email.

ictbroadcast.com

Want help comparing options?

Get Expert Advice

CallCenterAdvisor may receive compensation if you connect with a provider through this service.