CallCenterAdvisor

PhoneBurner

Pricing, Features & Alternatives

Outbound dialer · Predictive Dialers / Outbound

Power dialer built for sales teams that want high talk time without pauses between connects.

OutboundInboundPower dialerSMSAPI

At a glance

Pricing
From $140 per user / month, billed annually (Standard (billed annually))
Source
PhoneBurner pricing page and plan comparison (US, USD)
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
Minimum seats
Unknown
Free trial
Yes
Source
PhoneBurner FAQ (product, pricing & terms, compliance)
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
Demo
Yes
Source
PhoneBurner FAQ (product, pricing & terms, compliance)
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
Contract information
Monthly contracts available
Source
PhoneBurner FAQ (product, pricing & terms, compliance)
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
Deployment
Cloud
Source
PhoneBurner FAQ (product, pricing & terms, compliance)
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026

Quick take

CallCenterAdvisor analysis

PhoneBurner is an outbound power dialer with preview dialing, local presence and call recording; it states it does not offer predictive dialing.

CallCenterAdvisor analysis, based on:

Plans are priced per user: Standard is $140 per user / month on annual billing or $165 per user / month on monthly billing with no commitment, and Premium is $183 per user / month or $215 per user / month on the same terms, with Professional in between.

CallCenterAdvisor analysis, based on:

  • Price: $140 per user / month, billed annuallysource
  • Price: $165 per user / month, billed monthly, no commitmentsource
  • Price: $183 per user / month, billed annuallysource
  • Price: $215 per user / month, billed monthly, no commitmentsource
  • Price: $165 per user / month, billed annuallysource
  • Price: $195 per user / month, billed monthly, no commitmentsource
Professional adds the open API, and Premium adds SMS with a monthly outbound allowance.

CallCenterAdvisor analysis, based on:

  • Included: Power dialing (unlimited), Outbound calling via power dialing, Call recording (storage term varies by plan), Open APIsource
  • Included: Power dialing (unlimited), Outbound calling via power dialing, Call recording (storage term varies by plan), Open API, SMS messaging (1,000 outbound/mo; A2P 10DLC approval required), Inbound calling on PhoneBurner numbers (custom routing, in-app answering)source
  • Channels: voice, email, smssource
PhoneBurner lists no setup or consultation fees, an onboarding session on every plan and a free trial.

CallCenterAdvisor analysis, based on:

  • Implementation fee: None statedsource
  • Implementation: A dedicated onboarding session is listed for every plan; FAQ says there are no setup or consultation fees.source
  • Free trial: Yessource
Phone numbers, ARMOR call-reputation monitoring and Connect Scores are paid add-ons, and usage above a "reasonable and ordinary" level can draw a surcharge.

CallCenterAdvisor analysis, based on:

  • What may cost extra: Numbers add-on (purchased phone numbers), ARMOR call-reputation add-on, Connect Scores add-on, Outbound SMS above 1,000/month, Surcharge for usage above "reasonable and ordinary" patterns, Taxes, including communications taxes, Setup and onboarding, Team admin account (non-dialing)source
Its security audit certification and STIR/SHAKEN status are recorded as pending because PhoneBurner's own pages and filings disagree.

CallCenterAdvisor analysis, based on:

  • SOC 2 Type II: Pendingsource
  • STIR/SHAKEN-related functionality: Pendingsource

Fit

CallCenterAdvisor analysis

Worth considering if…

  • Your reps make agent-controlled outbound calls and don't need predictive dialing: PhoneBurner centers on power and preview dialing.

    CallCenterAdvisor analysis, based on:

  • You want to avoid an annual commitment: every plan has a month-to-month option at a higher per-user rate.

    CallCenterAdvisor analysis, based on:

    • Contract terms: no commitment, billed monthlysource
    • Contract terms: no commitment, billed monthlysource
    • Contract terms: no commitment, billed monthlysource
    • Price: $140 per user / month, billed annuallysource
    • Price: $165 per user / month, billed monthly, no commitmentsource
  • Your CRM is Salesforce, HubSpot, Zoho, Close or monday.com and you want a built-in integration.

    CallCenterAdvisor analysis, based on:

    • CRM integrations: Salesforce, HubSpot, Zoho CRM, Close, monday.com, SugarCRM, GoHighLevel, Jungo (iJungo)source
  • Caller ID reputation matters to you: local presence and call-reputation tools are offered, with ARMOR monitoring available as an add-on.

    CallCenterAdvisor analysis, based on:

    • Local presence: Yessource
    • Caller ID reputation tools: Yessource
    • Optional add-ons: ARMOR number monitoring and spam-flag remediation (add-on)source

Check carefully if…

  • Predictive dialing is essential: PhoneBurner states it does not offer it, so look at a predictive dialer instead.

    CallCenterAdvisor analysis, based on:

  • You need texting: SMS is part of Premium only, with a monthly outbound allowance and charges above it.

    CallCenterAdvisor analysis, based on:

    • Channels: voice, email, smssource
    • Overage charges: Outbound SMS above monthly limitsource
    • Channels: voice, emailsource
    • Channels: voice, emailsource
  • You have security or carrier-attestation requirements: ask for the current audit report and STIR/SHAKEN attestation details, since both are pending.

    CallCenterAdvisor analysis, based on:

    • SOC 2 Type II: Pendingsource
    • STIR/SHAKEN-related functionality: Pendingsource
  • You plan heavy dialing volume: PhoneBurner can add a surcharge above "reasonable and ordinary" usage, so ask where that threshold sits.

    CallCenterAdvisor analysis, based on:

    • What may cost extra: Numbers add-on (purchased phone numbers), ARMOR call-reputation add-on, Connect Scores add-on, Outbound SMS above 1,000/month, Surcharge for usage above "reasonable and ordinary" patterns, Taxes, including communications taxes, Setup and onboarding, Team admin account (non-dialing)source

Plans & packaging

Published plans and what each includes. Prices keep every stated qualifier.

Standard (billed annually)

Voice, Email · Great for individuals who need essential tools to increase conversations

$140 per user / month, billed annually

Source
PhoneBurner pricing page and plan comparison (US, USD)
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026

Price terms (4)$140 per user/month billed annually; the same plan is $165 billed monthly.TOS §11: "No refunds are allowed for any annual fee charge or any signup fee."TOS §11: posted pricing "is exclusive of applicable taxes" and is "based on reasonable and ordinary usage"; PhoneBurner may add a surcharge above that."Free team admin account included" (non-dialing admin).
Includes:
Power dialing (unlimited), Outbound calling via power dialing, Call recording (storage term varies by plan), Power dialing, Call recording storage
Add-ons / extra:
ARMOR number monitoring and spam-flag remediation (add-on) (optional)
Not confirmed:
Minimum seats not confirmed

Standard (billed monthly)

Voice, Email · Great for individuals who need essential tools to increase conversations

$165 per user / month, billed monthly, no commitment

Source
PhoneBurner pricing page and plan comparison (US, USD)
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026

Price terms (4)$165 billed monthly; the same plan is $140 per user/month billed annually.FAQ: "Do you require a contract? No" and "straightforward month-to-month pricing".TOS §11: posted pricing "is exclusive of applicable taxes" and is "based on reasonable and ordinary usage"; PhoneBurner may add a surcharge above that."Free team admin account included" (non-dialing admin).
Includes:
Power dialing (unlimited), Outbound calling via power dialing, Call recording (storage term varies by plan), Power dialing, Call recording storage
Add-ons / extra:
ARMOR number monitoring and spam-flag remediation (add-on) (optional)
Not confirmed:
Minimum seats not confirmed

Professional (billed annually)

Voice, Email · Best for teams and individuals focused on strategic, efficient outreach

$165 per user / month, billed annually

Source
PhoneBurner pricing page and plan comparison (US, USD)
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026

Price terms (4)$165 per user/month billed annually; the same plan is $195 billed monthly.TOS §11: "No refunds are allowed for any annual fee charge or any signup fee."TOS §11: posted pricing "is exclusive of applicable taxes" and is "based on reasonable and ordinary usage"; PhoneBurner may add a surcharge above that."Free team admin account included" (non-dialing admin).
Includes:
Power dialing (unlimited), Outbound calling via power dialing, Call recording (storage term varies by plan), Open API, Power dialing
Add-ons / extra:
ARMOR number monitoring and spam-flag remediation (add-on) (optional)
Not confirmed:
Minimum seats not confirmed

Professional (billed monthly)

Voice, Email · Best for teams and individuals focused on strategic, efficient outreach

$195 per user / month, billed monthly, no commitment

Source
PhoneBurner pricing page and plan comparison (US, USD)
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026

Price terms (4)$195 billed monthly; the same plan is $165 per user/month billed annually.FAQ: "Do you require a contract? No" and "straightforward month-to-month pricing".TOS §11: posted pricing "is exclusive of applicable taxes" and is "based on reasonable and ordinary usage"; PhoneBurner may add a surcharge above that."Free team admin account included" (non-dialing admin).
Includes:
Power dialing (unlimited), Outbound calling via power dialing, Call recording (storage term varies by plan), Open API, Power dialing
Add-ons / extra:
ARMOR number monitoring and spam-flag remediation (add-on) (optional)
Not confirmed:
Minimum seats not confirmed

Premium (billed annually)

Voice, Email, SMS · Ideal for teams and individuals needing advanced features to elevate outreach

$183 per user / month, billed annually

Source
PhoneBurner pricing page and plan comparison (US, USD)
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026

Price terms (5)$183 per user/month billed annually; the same plan is $215 billed monthly.TOS §11: "No refunds are allowed for any annual fee charge or any signup fee."TOS §11: posted pricing "is exclusive of applicable taxes" and is "based on reasonable and ordinary usage"; PhoneBurner may add a surcharge above that.SMS: 1,000 outbound/month included; "Additional $15 per 1,000 outbound SMS, if the monthly limit is reached"; A2P 10DLC registration and approval required."Free team admin account included" (non-dialing admin).
Includes:
Power dialing (unlimited), Outbound calling via power dialing, Call recording (storage term varies by plan), Open API, SMS messaging (1,000 outbound/mo; A2P 10DLC approval required)
Add-ons / extra:
ARMOR number monitoring and spam-flag remediation (add-on) (optional), Outbound SMS above monthly limit
Not confirmed:
Minimum seats not confirmed

Premium (billed monthly)

Voice, Email, SMS · Ideal for teams and individuals needing advanced features to elevate outreach

$215 per user / month, billed monthly, no commitment

Source
PhoneBurner pricing page and plan comparison (US, USD)
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026

Price terms (5)$215 billed monthly; the same plan is $183 per user/month billed annually.FAQ: "Do you require a contract? No" and "straightforward month-to-month pricing".TOS §11: posted pricing "is exclusive of applicable taxes" and is "based on reasonable and ordinary usage"; PhoneBurner may add a surcharge above that.SMS: 1,000 outbound/month included; "Additional $15 per 1,000 outbound SMS, if the monthly limit is reached"; A2P 10DLC registration and approval required."Free team admin account included" (non-dialing admin).
Includes:
Power dialing (unlimited), Outbound calling via power dialing, Call recording (storage term varies by plan), Open API, SMS messaging (1,000 outbound/mo; A2P 10DLC approval required)
Add-ons / extra:
ARMOR number monitoring and spam-flag remediation (add-on) (optional), Outbound SMS above monthly limit
Not confirmed:
Minimum seats not confirmed

Calling & compliance

Specific tools and public records. This is not a legal compliance determination.

Government records

FCC Robocall Mitigation Database
Listed· Government record
Source
FCC Robocall Mitigation Database filing RMD0008279: PhoneBurner Inc
Claim type
Government record
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026

Calling-compliance tools

DNC management
Yes· Vendor states
Source
PhoneBurner FAQ (product, pricing & terms, compliance)
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
Calling-hours controls
Yes· Vendor states
Source
PhoneBurner FAQ (product, pricing & terms, compliance)
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
Consent management
Unknown
Reassigned Numbers Database support
Unknown
STIR/SHAKEN-related functionality
Pending· Vendor states
Source
PhoneBurner FAQ (product, pricing & terms, compliance)
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
Caller ID reputation tools
Yes· Vendor states
Source
PhoneBurner ARMOR spam protection page
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026

What may cost extra

Cost driverWhen it appliesWhat is disclosedWhat to confirm
Numbers add-on (purchased phone numbers)
Source
PhoneBurner Local Presence page
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
All plansOptional, paid, per number (purchase)Numbers are purchased in-account; price not published. Premium lists a "PhoneBurner number"; how many are included is not stated.
ARMOR call-reputation add-on
Source
PhoneBurner Local Presence page
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
Standard (billed annually), Standard (billed monthly), Professional (billed annually), Professional (billed monthly), Premium (billed annually), Premium (billed monthly)Inclusion not confirmedShown as "ARMOR® Add-on" in every plan column, not as included; price and charging basis not published.
Connect Scores add-on
Source
PhoneBurner Local Presence page
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
All plansInclusion not confirmedDescribed as an add-on; price and charging basis not published.
Outbound SMS above 1,000/month
Source
PhoneBurner Local Presence page
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
Premium (billed annually), Premium (billed monthly)Charged separately, per 1,000 outbound SMS: $15Additional $15 per 1,000 outbound SMS, if the monthly limit is reached. SMS requires A2P 10DLC registration and approval.
Surcharge for usage above "reasonable and ordinary" patterns
Source
PhoneBurner Local Presence page
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
All plansInclusion not confirmedPhoneBurner reserves the right to add a surcharge or modify pricing when usage exceeds reasonable and ordinary patterns (as it determines); thresholds not published.
Taxes, including communications taxes
Source
PhoneBurner Local Presence page
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
All plansCharged separatelyPosted pricing excludes applicable taxes, levies and duties.

Questions to ask sales

Generated from what the vendor does not publicly state.

  1. What commitment term applies to the configuration we need?
  2. Which metered charges apply, and can you model our expected volume?
  3. Can you provide your current security report and its scope under appropriate access terms?
  4. What does the CRM connector support, and are additional licenses or services required?

Core capabilities

Outbound calling
Yes· Vendor states
Source
PhoneBurner FAQ (product, pricing & terms, compliance)
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
Inbound calling
Yes· Vendor states
Source
PhoneBurner Numbers page (numbers, inbound, STIR/SHAKEN)
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
Blended contact center
Unknown
Predictive dialer
No· Vendor states
Source
PhoneBurner FAQ (product, pricing & terms, compliance)
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
Power dialer
Yes· Vendor states
Source
PhoneBurner FAQ (product, pricing & terms, compliance)
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
Progressive dialer
Unknown
Preview dialer
Yes· Vendor states
Source
PhoneBurner power dialer page
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
Local presence
Yes· Vendor states
Source
PhoneBurner Local Presence page
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
Call recording
Yes· Vendor states
Source
PhoneBurner FAQ (product, pricing & terms, compliance)
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
SMS
Yes· Vendor states
Source
PhoneBurner FAQ (product, pricing & terms, compliance)
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
CRM integration
Yes· Vendor states
Source
PhoneBurner integrations page
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
Public API
Yes· Vendor states
Source
PhoneBurner API developer documentation (overview)
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
Vendor-described use cases
Financial services, Insurance, Mortgage, Solar, IT, Software· Vendor states
Source
PhoneBurner pricing page and plan comparison (US, USD)
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026

Pricing & purchasing

Pricing publicly posted
Yes· Vendor states
Source
PhoneBurner pricing page and plan comparison (US, USD)
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
Starting price
Unknown
Custom quote
Unknown
Minimum seats
Unknown
Implementation fee
None stated· Vendor states
Source
PhoneBurner FAQ (product, pricing & terms, compliance)
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
Telecom / carrier charges
Partly included· Vendor states
Source
PhoneBurner FAQ (product, pricing & terms, compliance)
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
Paid add-ons
Unknown
Free trial
Yes· Vendor states
Source
PhoneBurner FAQ (product, pricing & terms, compliance)
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
Demo
Yes· Vendor states
Source
PhoneBurner FAQ (product, pricing & terms, compliance)
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
Monthly contract
Yes· Vendor states
Source
PhoneBurner FAQ (product, pricing & terms, compliance)
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
Annual contract
Unknown

Integrations

CRM integrations
Salesforce, HubSpot, Zoho CRM, Close, monday.com, SugarCRM, GoHighLevel, Jungo (iJungo)· Vendor states
Source
PhoneBurner integrations page
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
Other integrations
Zapier, Zoom, DNC.com, Clay, Integrately, Outreach, Google Calendar· Vendor states
Source
PhoneBurner integrations page
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026

Security

Vendor-stated security

SOC 2 Type II
Pending· Vendor states
Source
PhoneBurner FAQ (product, pricing & terms, compliance)
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
ISO 27001
Unknown

Contractual terms

Not yet established: Business Associate Agreement (BAA), Data Processing Agreement (DPA).

Service status

Public system status page
Available· Vendor states
Source
PhoneBurner public status page (Atlassian Statuspage)
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
View status

Research shortcuts

Independent reviews

We link to review platforms rather than republishing their ratings or review text.

Company information

Legal entity
PhoneBurner, Inc.· Vendor states
Source
PhoneBurner Terms and Conditions of Service (effective February 3, 2026)
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
Headquarters
Unknown
Founded
2008· Vendor states
Source
PhoneBurner Responsible Communications timeline
Claim type
Vendor claim
Checked
October 3, 2026
A source changed; this value is being re-reviewed.

Sources & methodology

Last source check
October 4, 2026
Last human review
October 4, 2026
Last editorial update
October 4, 2026

Research in progress: 13 of 20 publication criteria met.

“Vendor states” means the vendor makes the claim publicly. Facts are researched by an AI agent and cross-checked against the source by a second, independent AI agent; “Verified” appears only where a CallCenterAdvisor editor has also reviewed the source. Unknown means we have not established it yet, not that the product lacks it. Editorial policy

View sources (30)

Similar products

Matched on category, calling orientation and capability overlap. Sponsorship does not affect this list.

Want help comparing options?

Get Expert Advice

CallCenterAdvisor may receive compensation if you connect with a provider through this service.