CallCenterAdvisor

PATLive

Pricing, Features & Alternatives

Answering service · Answering Services / TAS

U.S.-based telephone answering service offering live operators for after-hours and overflow call handling.

24/7Live operatorsBilingualScheduling

At a glance

Pricing basis
Per minute
Source
PATLive Help Center: PATLive Billing
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
Minimum monthly commitment
$49 / month
Source
PATLive pricing page
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
Free trial
Yes
Source
PATLive pricing page
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
Contract information
Monthly contracts available
Source
PATLive pricing page
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
What we checked
Searched the pricing page, FAQs, How It Works, Terms of Use, Help Center PATLive Billing and the Enterprise page for "annual", "annually", "yearly", "12-month", "per year" and "contract". Only month-to-month, no-contract service is described; no annual term or annual-prepay discount is offered or ruled out.

Quick take

CallCenterAdvisor analysis

PATLive is a live answering service: US-based receptionists answer calls around the clock, including nights, weekends and holidays, and handle call screening, transfers and appointment scheduling.

CallCenterAdvisor analysis, based on:

  • Live operators: Yessource
  • 24/7 answering: Yessource
  • After-hours service: Yessource
  • Call transfer: Yessource
  • Appointment scheduling: Yessource
  • Included: US-based live receptionists answer calls, 24/7/365 answering at the listed package price, Overnight, weekend and holiday calls at no extra charge, Call screening & transfers, Appointment scheduling, English/Spanish bilingual receptionists (Spanish 8am–10pm ET)source
It states its receptionists are fully human, with no AI voice agents.

CallCenterAdvisor analysis, based on:

Plans are bundles of receptionist minutes, billed monthly with no commitment, from $49 per account / month for pay as you go with no included minutes up to $6,899 per account / month for the largest bundle; minutes beyond a bundle are charged per minute.

CallCenterAdvisor analysis, based on:

  • Price: $49 per account / month, billed monthly, no commitmentsource
  • Price: $6,899 per account / month, billed monthly, no commitmentsource
  • Usage included: Live receptionist minutessource
  • Overage charges: Additional receptionist minutesource
  • Contract terms: no commitment, billed monthly, auto-renewssource
Every plan includes English and Spanish answering, and a free trial is offered.

CallCenterAdvisor analysis, based on:

  • Bilingual answering: Yessource
  • Included: US-based live receptionists answer calls, 24/7/365 answering at the listed package price, Overnight, weekend and holiday calls at no extra charge, Call screening & transfers, Appointment scheduling, English/Spanish bilingual receptionists (Spanish 8am–10pm ET)source
  • Free trial: Yessource
PATLive states it will sign a BAA, and it delivers messages by email, text, its apps and software integrations.

CallCenterAdvisor analysis, based on:

  • Business Associate Agreement (BAA): Yessource
  • Message delivery: Email, Text message, Web and mobile apps, Software integrations, Faxsource
Set-up fees and any annual or prepaid terms are not publicly disclosed.

CallCenterAdvisor analysis, based on:

  • Implementation fee: Not publicly disclosedsource
  • Annual contract: Not publicly disclosedsource

Fit

CallCenterAdvisor analysis

Worth considering if…

  • You need people answering after hours, overnight or on weekends: PATLive lists those calls at no extra charge.

    CallCenterAdvisor analysis, based on:

    • After-hours service: Yessource
    • Included: US-based live receptionists answer calls, 24/7/365 answering at the listed package price, Overnight, weekend and holiday calls at no extra charge, Call screening & transfers, Appointment scheduling, English/Spanish bilingual receptionists (Spanish 8am–10pm ET)source
  • You want to avoid a contract: plans run month to month with no commitment, and a free trial comes first.

    CallCenterAdvisor analysis, based on:

    • Contract terms: no commitment, billed monthly, auto-renewssource
    • Monthly contract: Yessource
    • Free trial: Yessource
  • Some of your callers speak Spanish: English and Spanish answering is included in every plan.

    CallCenterAdvisor analysis, based on:

    • Bilingual answering: Yessource
    • Included: US-based live receptionists answer calls, 24/7/365 answering at the listed package price, Overnight, weekend and holiday calls at no extra charge, Call screening & transfers, Appointment scheduling, English/Spanish bilingual receptionists (Spanish 8am–10pm ET)source
  • You run a healthcare practice and need a BAA: PATLive states one is available.

    CallCenterAdvisor analysis, based on:

    • Business Associate Agreement (BAA): Yessource

Check carefully if…

  • Your call volume is hard to predict: bundle minutes do not roll over and extra minutes are charged per minute, so size the bundle from real call logs.

    CallCenterAdvisor analysis, based on:

    • Usage included: Live receptionist minutessource
    • Overage charges: Additional receptionist minutesource
  • You want AI call handling or automated self-service: PATLive states it uses human receptionists only.

    CallCenterAdvisor analysis, based on:

  • You need languages beyond English and Spanish or receptionists outside the US: PATLive's receptionists are US-based and its bilingual answering covers English and Spanish.

    CallCenterAdvisor analysis, based on:

    • Live operators: Yessource
    • Bilingual answering: Yessource
    • Included: US-based live receptionists answer calls, 24/7/365 answering at the listed package price, Overnight, weekend and holiday calls at no extra charge, Call screening & transfers, Appointment scheduling, English/Spanish bilingual receptionists (Spanish 8am–10pm ET)source
  • You budget to the dollar: listed plan prices exclude taxes and fees, so ask for the full monthly cost.

    CallCenterAdvisor analysis, based on:

    • Price: $49 per account / month, billed monthly, no commitmentsource

Plans & packaging

Published plans and what each includes. Prices keep every stated qualifier.

Live Call Answering: Pay as you go

Voice

$49 per account / month, billed monthly, no commitment

Source
PATLive pricing page
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026

Price terms (6)No included minutesAdditional min $2.99Prices don’t include taxes and fees.Try any plan completely free for 14 days.We bill each month of service up front for the package price that you selected. Any taxes, overages, or fees are billed in arrears.Do I need to sign a contract with PATLive for answering services? No! You can upgrade, downgrade, or cancel anytime.
Includes:
US-based live receptionists answer calls, 24/7/365 answering at the listed package price, Overnight, weekend and holiday calls at no extra charge, Call screening & transfers, Appointment scheduling
Add-ons / extra:
Additional receptionist minute
Not confirmed:
Minimum seats not confirmed

Live Call Answering: 50 minutes

Voice

$99 per account / month, billed monthly, no commitment

Source
PATLive pricing page
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026

Price terms (8)50 minutesAbout 20 callsPackage minutes do not roll over from month to month.Additional min $2.29Prices don’t include taxes and fees.Try any plan completely free for 14 days.We bill each month of service up front for the package price that you selected. Any taxes, overages, or fees are billed in arrears.Do I need to sign a contract with PATLive for answering services? No! You can upgrade, downgrade, or cancel anytime.
Includes:
US-based live receptionists answer calls, 24/7/365 answering at the listed package price, Overnight, weekend and holiday calls at no extra charge, Call screening & transfers, Appointment scheduling
Add-ons / extra:
Additional receptionist minute
Not confirmed:
Minimum seats not confirmed

Live Call Answering: 100 minutes

Voice

$189 per account / month, billed monthly, no commitment

Source
PATLive pricing page
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026

Price terms (8)100 minutesAbout 40 callsPackage minutes do not roll over from month to month.Additional min $2.09Prices don’t include taxes and fees.Try any plan completely free for 14 days.We bill each month of service up front for the package price that you selected. Any taxes, overages, or fees are billed in arrears.Do I need to sign a contract with PATLive for answering services? No! You can upgrade, downgrade, or cancel anytime.
Includes:
US-based live receptionists answer calls, 24/7/365 answering at the listed package price, Overnight, weekend and holiday calls at no extra charge, Call screening & transfers, Appointment scheduling
Add-ons / extra:
Additional receptionist minute
Not confirmed:
Minimum seats not confirmed

Live Call Answering: 200 minutes

Voice

$349 per account / month, billed monthly, no commitment

Source
PATLive pricing page
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026

Price terms (8)200 minutesAbout 80 callsPackage minutes do not roll over from month to month.Additional min $1.99Prices don’t include taxes and fees.Try any plan completely free for 14 days.We bill each month of service up front for the package price that you selected. Any taxes, overages, or fees are billed in arrears.Do I need to sign a contract with PATLive for answering services? No! You can upgrade, downgrade, or cancel anytime.
Includes:
US-based live receptionists answer calls, 24/7/365 answering at the listed package price, Overnight, weekend and holiday calls at no extra charge, Call screening & transfers, Appointment scheduling
Add-ons / extra:
Additional receptionist minute
Not confirmed:
Minimum seats not confirmed

Live Call Answering: 300 minutes

Voice

$479 per account / month, billed monthly, no commitment

Source
PATLive pricing page
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026

Price terms (8)300 minutesAbout 120 callsPackage minutes do not roll over from month to month.Additional min $1.89Prices don’t include taxes and fees.Try any plan completely free for 14 days.We bill each month of service up front for the package price that you selected. Any taxes, overages, or fees are billed in arrears.Do I need to sign a contract with PATLive for answering services? No! You can upgrade, downgrade, or cancel anytime.
Includes:
US-based live receptionists answer calls, 24/7/365 answering at the listed package price, Overnight, weekend and holiday calls at no extra charge, Call screening & transfers, Appointment scheduling
Add-ons / extra:
Additional receptionist minute
Not confirmed:
Minimum seats not confirmed

Live Call Answering: 500 minutes

Voice

$759 per account / month, billed monthly, no commitment

Source
PATLive pricing page
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026

Price terms (8)500 minutesAbout 200 callsPackage minutes do not roll over from month to month.Additional min $1.79Prices don’t include taxes and fees.Try any plan completely free for 14 days.We bill each month of service up front for the package price that you selected. Any taxes, overages, or fees are billed in arrears.Do I need to sign a contract with PATLive for answering services? No! You can upgrade, downgrade, or cancel anytime.
Includes:
US-based live receptionists answer calls, 24/7/365 answering at the listed package price, Overnight, weekend and holiday calls at no extra charge, Call screening & transfers, Appointment scheduling
Add-ons / extra:
Additional receptionist minute
Not confirmed:
Minimum seats not confirmed

Live Call Answering: 1,000 minutes

Voice

$1,499 per account / month, billed monthly, no commitment

Source
PATLive pricing page
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026

Price terms (8)1,000 minutesAbout 400 callsPackage minutes do not roll over from month to month.Additional min $1.69Prices don’t include taxes and fees.Try any plan completely free for 14 days.We bill each month of service up front for the package price that you selected. Any taxes, overages, or fees are billed in arrears.Do I need to sign a contract with PATLive for answering services? No! You can upgrade, downgrade, or cancel anytime.
Includes:
US-based live receptionists answer calls, 24/7/365 answering at the listed package price, Overnight, weekend and holiday calls at no extra charge, Call screening & transfers, Appointment scheduling
Add-ons / extra:
Additional receptionist minute
Not confirmed:
Minimum seats not confirmed

Live Call Answering: 2,000 minutes

Voice

$2,899 per account / month, billed monthly, no commitment

Source
PATLive pricing page
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026

Price terms (8)2,000 minutesAbout 800 callsPackage minutes do not roll over from month to month.Additional min $1.64Prices don’t include taxes and fees.Try any plan completely free for 14 days.We bill each month of service up front for the package price that you selected. Any taxes, overages, or fees are billed in arrears.Do I need to sign a contract with PATLive for answering services? No! You can upgrade, downgrade, or cancel anytime.
Includes:
US-based live receptionists answer calls, 24/7/365 answering at the listed package price, Overnight, weekend and holiday calls at no extra charge, Call screening & transfers, Appointment scheduling
Add-ons / extra:
Additional receptionist minute
Not confirmed:
Minimum seats not confirmed

Live Call Answering: 3,000 minutes

Voice

$4,299 per account / month, billed monthly, no commitment

Source
PATLive pricing page
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026

Price terms (8)3,000 minutesAbout 1,200 callsPackage minutes do not roll over from month to month.Additional min $1.59Prices don’t include taxes and fees.Try any plan completely free for 14 days.We bill each month of service up front for the package price that you selected. Any taxes, overages, or fees are billed in arrears.Do I need to sign a contract with PATLive for answering services? No! You can upgrade, downgrade, or cancel anytime.
Includes:
US-based live receptionists answer calls, 24/7/365 answering at the listed package price, Overnight, weekend and holiday calls at no extra charge, Call screening & transfers, Appointment scheduling
Add-ons / extra:
Additional receptionist minute
Not confirmed:
Minimum seats not confirmed

Live Call Answering: 4,000 minutes

Voice

$5,599 per account / month, billed monthly, no commitment

Source
PATLive pricing page
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026

Price terms (8)4,000 minutesAbout 1,600 callsPackage minutes do not roll over from month to month.Additional min $1.54Prices don’t include taxes and fees.Try any plan completely free for 14 days.We bill each month of service up front for the package price that you selected. Any taxes, overages, or fees are billed in arrears.Do I need to sign a contract with PATLive for answering services? No! You can upgrade, downgrade, or cancel anytime.
Includes:
US-based live receptionists answer calls, 24/7/365 answering at the listed package price, Overnight, weekend and holiday calls at no extra charge, Call screening & transfers, Appointment scheduling
Add-ons / extra:
Additional receptionist minute
Not confirmed:
Minimum seats not confirmed

Live Call Answering: 5,000 minutes

Voice

$6,899 per account / month, billed monthly, no commitment

Source
PATLive pricing page
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026

Price terms (8)5,000 minutesAbout 2,000 callsPackage minutes do not roll over from month to month.Additional min $1.49Prices don’t include taxes and fees.Try any plan completely free for 14 days.We bill each month of service up front for the package price that you selected. Any taxes, overages, or fees are billed in arrears.Do I need to sign a contract with PATLive for answering services? No! You can upgrade, downgrade, or cancel anytime.
Includes:
US-based live receptionists answer calls, 24/7/365 answering at the listed package price, Overnight, weekend and holiday calls at no extra charge, Call screening & transfers, Appointment scheduling
Add-ons / extra:
Additional receptionist minute
Not confirmed:
Minimum seats not confirmed

Core capabilities

24/7 answering
Yes· Vendor states
Source
PATLive pricing page
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
Live operators
Yes· Vendor states
Source
PATLive Terms of Use (effective August 8, 2025)
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
After-hours service
Yes· Vendor states
Source
PATLive after hours answering page
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
Overflow answering
Yes· Vendor states
Source
PATLive overflow call handling page
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
Appointment scheduling
Yes· Vendor states
Source
PATLive appointment scheduling page
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
Bilingual answering
Yes· Vendor states
Source
PATLive bilingual receptionists page
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
Call transfer
Yes· Vendor states
Source
PATLive home page
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
Message delivery
Email, Text message, Web and mobile apps, Software integrations, Fax· Vendor states
Source
PATLive pricing page
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
Industry specialization
Legal, Medical & wellness, Home services & trades, Real estate, Financial services, Agencies & marketing, Ecommerce, Nonprofits, Industrial supply & equipment, IT, SaaS & tech· Vendor states
Source
PATLive pricing page
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
Vendor-described use cases
Message taking, Lead collection, Appointment scheduling, New client intake, Sales support, Emergency dispatch· Vendor states
Source
PATLive pricing page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026

Questions to ask sales

Generated from what the vendor does not publicly state.

  1. What implementation and professional-services charges should we budget?

Pricing & purchasing

Pricing publicly posted
Yes· Vendor states
Source
PATLive pricing page
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
Pricing basis
Per minute· Vendor states
Source
PATLive Help Center: PATLive Billing
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
Starting price
Unknown
Minimum monthly commitment
$49 / month· Vendor states
Source
PATLive pricing page
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
Implementation fee
Not publicly disclosed
Source
PATLive pricing page
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
What we checked
Searched the pricing page, FAQs, How It Works, Help Center PATLive Billing and the Terms of Use for onboarding/setup/implementation fees. No price for answering-service onboarding is stated. How It Works describes an onboarding session plus 30 days of monitoring without a fee; the terms mention "one-time charges placed on the Account such as set-up fees" without an amount; the only priced setup fee is the $50 business texting activation.
Free trial
Yes· Vendor states
Source
PATLive pricing page
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
Monthly contract
Yes· Vendor states
Source
PATLive How It Works (incl. FAQs)
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
Annual contract
Not publicly disclosed
Source
PATLive pricing page
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
What we checked
Searched the pricing page, FAQs, How It Works, Terms of Use, Help Center PATLive Billing and the Enterprise page for "annual", "annually", "yearly", "12-month", "per year" and "contract". Only month-to-month, no-contract service is described; no annual term or annual-prepay discount is offered or ruled out.

Security

Contractual terms

Business Associate Agreement (BAA)
Yes· Vendor states
Source
PATLive Terms of Use (effective August 8, 2025)
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026

Research shortcuts

Independent reviews

We link to review platforms rather than republishing their ratings or review text.

Company information

Legal entity
PATLive, Inc.· Vendor states
Source
PATLive Terms of Use (effective August 8, 2025)
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
Headquarters
Florida, United States· Vendor states
Source
PATLive frequently asked questions
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026
Founded
1990· Vendor states
Source
About PATLive
Claim type
Vendor claim
Checked
October 4, 2026
Verified by CallCenterAdvisor
October 4, 2026

Sources & methodology

Last source check
October 4, 2026
Last human review
October 4, 2026
Last editorial update
October 4, 2026

Research in progress: 9 of 10 publication criteria met.

“Vendor states” means the vendor makes the claim publicly. Facts are researched by an AI agent and cross-checked against the source by a second, independent AI agent; “Verified” appears only where a CallCenterAdvisor editor has also reviewed the source. Unknown means we have not established it yet, not that the product lacks it. Editorial policy

View sources (23)

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