CallCenterAdvisor

CallHippo

Pricing, Features & Alternatives

Contact center platform · CCaaS / Contact Center Platforms

Cloud phone system and contact center tools for SMBs and distributed teams.

InboundOutboundOmnichannelAI voice agentsAPI

At a glance

Pricing
Posted on vendor site
Source
CallHippo pricing page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Minimum seats
Unknown
Free trial
Yes
Source
CallHippo pricing page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Demo
Yes
Source
CallHippo pricing page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Contract information
Monthly and annual contracts available
Source
CallHippo Terms of Use
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Deployment
Cloud
Source
CallHippo pricing page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026

Buying notes

  • A free trial is publicly offered.
  • Month-to-month contracts are available.

Questions to ask sales

Generated from what the vendor does not publicly state.

  1. Which metered charges apply, and can you model our expected volume?
  2. What implementation and professional-services charges should we budget?
  3. Which AI capabilities are included, optional, or usage-priced?
  4. What does the CRM connector support, and are additional licenses or services required?

Core capabilities

Inbound calling
Yes· Vendor states
Source
CallHippo VoIP call center solution page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Outbound calling
Yes· Vendor states
Source
CallHippo VoIP call center solution page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Blended contact center
Unknown
IVR
Yes· Vendor states
Source
CallHippo IVR system page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Skills-based routing
Yes· Vendor states
Source
CallHippo automatic call distribution page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Omnichannel
Yes· Vendor states
Source
CallHippo omnichannel communication platform page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
SMS
Yes· Vendor states
Source
CallHippo omnichannel communication platform page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Email
Yes· Vendor states
Source
CallHippo omnichannel communication platform page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Chat
Yes· Vendor states
Source
CallHippo omnichannel communication platform page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Call recording
Yes· Vendor states
Source
CallHippo pricing page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Quality management
Yes· Vendor states
Source
CallHippo QA Agent page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Workforce management
Unknown
Analytics
Yes· Vendor states
Source
CallHippo call analytics page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
AI agent assistance
Yes· Vendor states
Source
CallHippo pricing page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
AI voice agents
Yes· Vendor states
Source
CallHippo AI Voice Agent page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
CRM integration
Yes· Vendor states
Source
CallHippo call analytics page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Public API
Yes· Vendor states
Source
CallHippo help: How to Generate the REST API Key
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Vendor-described use cases
IT & operations, Market research, Recruitment, Real estate, Financial services, Edtech· Vendor states
Source
CallHippo pricing page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026

Calling & compliance

Specific tools and public records. This is not a legal compliance determination.

DNC management
Yes· Vendor states
Source
CallHippo help: Contacts in CallHippo Dialer
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Calling-hours controls
Yes· Vendor states
Source
CallHippo pricing page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Reassigned Numbers Database support
Unknown
STIR/SHAKEN-related functionality
Yes· Vendor states
Source
CallHippo help: SHAKEN/STIR Registration on CallHippo
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026

Pricing & purchasing

Pricing publicly posted
Yes· Vendor states
Source
CallHippo pricing page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Starting price
Unknown
Custom quote
Yes· Vendor states
Source
CallHippo pricing page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Minimum seats
Unknown
Implementation fee
Not publicly disclosed
Source
CallHippo pricing page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked
Checked: https://callhippo.com/pricing/, https://callhippo.com/terms/. No implementation or onboarding fee for the core plans is stated. Only add-on setup charges appear (CNAM one-time setup cost; a one-time $20 per account setup fee for US/Canada A2P SMS).
Telecom / carrier charges
Partly included· Vendor states
Source
CallHippo pricing page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Paid add-ons
AI Voice Agent, Dashboard User, CNAM, SMS Services, Remediation Service, Spam Watch, UAE Minutes Bundle, Branded Calling, AI Copilot· Vendor states
Source
CallHippo pricing page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Free trial
Yes· Vendor states
Source
CallHippo pricing page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Demo
Yes· Vendor states
Source
CallHippo pricing page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Monthly contract
Yes· Vendor states
Source
CallHippo Terms of Use
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Annual contract
Yes· Vendor states
Source
CallHippo Terms of Use
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026

Integrations

CRM integrations
Salesforce, Pipedrive, HubSpot, Microsoft Dynamics· Vendor states
Source
CallHippo App Marketplace (integrations)
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Other integrations
Freshdesk, Intercom, Zendesk, Shopify, Slack· Vendor states
Source
CallHippo App Marketplace (integrations)
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026

Security

Vendor-stated security

SOC 2 Type II
Yes· Vendor states
Source
CallHippo Security Practices & Compliance page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
ISO 27001
Unknown

Contractual terms

Business Associate Agreement (BAA)
Not publicly disclosed
Source
CallHippo Security Practices & Compliance page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked
Checked: https://callhippo.com/security/, https://callhippo.com/terms/, https://callhippo.com/privacy/dpa/, help.callhippo.com search for 'BAA' and 'business associate'. The security page says 'CallHippo is now HIPAA compliant' but no page states that CallHippo will sign a Business Associate Agreement.
Data Processing Agreement (DPA)
Yes· Vendor states
Source
CallHippo Data Processing Addendum
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026

Service status

Public system status page
Available· Vendor states
Source
CallHippo Status
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
View status

Research shortcuts

Independent reviews

We link to review platforms rather than republishing their ratings or review text.

Company information

Not yet established: Legal entity, Headquarters, Founded.

Sources & methodology

Last source check
October 3, 2026
Last human review
None yet
Last editorial update
None yet

Research in progress: 18 of 21 publication criteria met.

“Vendor states” means the vendor makes the claim publicly. Facts are researched by an AI agent and cross-checked against the source by a second, independent AI agent; “Verified” appears only where a CallCenterAdvisor editor has also reviewed the source. Unknown means we have not established it yet, not that the product lacks it. Editorial policy

View sources (19)

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