Content Guru

Pricing, Features & Alternatives

Contact center platform · CCaaS / Contact Center Platforms

Cloud contact center and customer engagement platform for large-scale voice and digital operations.

InboundOutboundOmnichannelWFMAI voice agents

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At a glance

Pricing

Custom quote

Source: Content Guru storm Terms and Conditions (US v3.2, PDF)
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Minimum seats

Not publicly disclosed

Source: Content Guru storm LITE pricing page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked: Checked: https://www.contentguru.com/en-us/products/storm-cx/cloud-customer-experience/cx-solution-for-smb/storm-lite-pricing/, https://www.contentguru.com/en-us/products/storm-cx/cloud-customer-experience/cx-solution-for-smb/storm-lite-licences/, https://www.contentguru.com/wp-content/uploads/sites/10/2025/02/CG%20storm%20Terms%20and%20Conditions%20US%20v3.2C%20260304%20(locked).pdf. No minimum seat or agent requirement stated.

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Free trial

Unknown

Demo

Yes

Source: Content Guru: Who is Content Guru? (company overview and FAQ)
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Contract information

Vendor references annual contracts; monthly terms not confirmed

Source: Content Guru storm Terms and Conditions (US v3.2, PDF)
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Deployment

Cloud

Source: Content Guru storm CONTACT (enterprise) product page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Buying notes

Pricing is not publicly posted.
The vendor does not publicly state a minimum seat requirement.
Carrier or telecom charges are billed separately.
The vendor states an implementation fee applies.
The vendor publicly references annual contracts; monthly availability was not confirmed.

Questions to ask sales

Generated from what the vendor does not publicly state.

What commitment term applies to the configuration we need?
Which metered charges apply, and can you model our expected volume?
Which AI capabilities are included, optional, or usage-priced?
What does the CRM connector support, and are additional licenses or services required?

Core capabilities

Inbound calling

Yes· Vendor states

Source: Content Guru storm INBOUND product page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Outbound calling

Yes· Vendor states

Source: Content Guru storm OUTBOUND campaign dialer page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Blended contact center

Unknown

IVR

Yes· Vendor states

Source: Content Guru storm FLOW customer journey orchestration page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Skills-based routing

Yes· Vendor states

Source: Content Guru storm CONTACT (enterprise) product page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Omnichannel

Yes· Vendor states

Source: Content Guru storm CONTACT (enterprise) product page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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SMS

Yes· Vendor states

Source: Content Guru storm INBOUND product page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Yes· Vendor states

Source: Content Guru: Who is Content Guru? (company overview and FAQ)
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Chat

Yes· Vendor states

Source: Content Guru storm INBOUND product page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Call recording

Yes· Vendor states

Source: Content Guru storm RECORDER interaction recording page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Quality management

Yes· Vendor states

Source: Content Guru storm QM quality management page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Workforce management

Yes· Vendor states

Source: Content Guru storm WFM workforce management page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Analytics

Yes· Vendor states

Source: Content Guru storm VIEW real-time and historical analytics page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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AI agent assistance

Yes· Vendor states

Source: Content Guru storm AGENT ASSIST page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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AI voice agents

Yes· Vendor states

Source: Content Guru conversational AI and self-service (storm MACHINE AGENT) page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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CRM integration

Yes· Vendor states

Source: Content Guru Salesforce integration page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Public API

Unknown

Vendor-described use cases

Insurance, Education, Government, Healthcare· Vendor states

Source: Content Guru solutions by industry
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Calling & compliance

Specific tools and public records. This is not a legal compliance determination.

Government records

FCC Robocall Mitigation Database

Listed· Government record

Source: FCC Robocall Mitigation Database filing: Content Guru Inc.
Claim type: Government record
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Calling-compliance tools

Not yet established: DNC management, Calling-hours controls, Reassigned Numbers Database support, STIR/SHAKEN-related functionality.

Pricing & purchasing

Pricing publicly posted

No· Vendor states

Source: Content Guru storm LITE pricing page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Starting price

Not publicly disclosed

Source: Content Guru storm LITE pricing page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked: Checked: https://www.contentguru.com/en-us/products/storm-cx/cloud-customer-experience/cx-solution-for-smb/storm-lite-pricing/, https://www.contentguru.com/en-us/products/storm-cx/cloud-customer-experience/cx-solution-for-smb/storm-lite-licences/, https://www.contentguru.com/wp-content/uploads/sites/10/2025/02/CG%20storm%20Terms%20and%20Conditions%20US%20v3.2C%20260304%20(locked).pdf. The storm LITE pricing page describes a monthly fee per agent but lists no price; the terms say prices are set in the Order or Price Quote.

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Custom quote

Yes· Vendor states

Source: Content Guru storm Terms and Conditions (US v3.2, PDF)
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Minimum seats

Not publicly disclosed

Source: Content Guru storm LITE pricing page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked: Checked: https://www.contentguru.com/en-us/products/storm-cx/cloud-customer-experience/cx-solution-for-smb/storm-lite-pricing/, https://www.contentguru.com/en-us/products/storm-cx/cloud-customer-experience/cx-solution-for-smb/storm-lite-licences/, https://www.contentguru.com/wp-content/uploads/sites/10/2025/02/CG%20storm%20Terms%20and%20Conditions%20US%20v3.2C%20260304%20(locked).pdf. No minimum seat or agent requirement stated.

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Implementation fee

Charged· Vendor states

Source: Content Guru storm Terms and Conditions (US v3.2, PDF)
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Telecom / carrier charges

Billed separately· Vendor states

Source: Content Guru storm Terms and Conditions (US v3.2, PDF)
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Paid add-ons

Unknown

Free trial

Unknown

Demo

Yes· Vendor states

Source: Content Guru: Who is Content Guru? (company overview and FAQ)
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Monthly contract

Not publicly disclosed

Source: Content Guru storm Terms and Conditions (US v3.2, PDF)
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked: Checked: https://www.contentguru.com/en-us/products/storm-cx/cloud-customer-experience/cx-solution-for-smb/storm-lite-pricing/, https://www.contentguru.com/wp-content/uploads/sites/10/2025/02/CG%20storm%20Terms%20and%20Conditions%20US%20v3.2C%20260304%20(locked).pdf. No month-to-month contract option stated; the terms bill License Charges annually in advance and auto-renew Orders for periods equal to the Initial Term stated in the Order.

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Annual contract

Yes· Vendor states

Source: Content Guru storm Terms and Conditions (US v3.2, PDF)
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Integrations

CRM integrations

Salesforce, Microsoft Dynamics· Vendor states

Source: Content Guru storm LITE additional features
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Other integrations

Microsoft Teams, ServiceNow· Vendor states

Source: Content Guru storm LITE (SMB) product page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Security

Vendor-stated security

SOC 2 Type II

Yes· Vendor states

Source: Content Guru accreditations page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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ISO 27001

Yes· Vendor states

Source: Content Guru accreditations page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Contractual terms

Business Associate Agreement (BAA)

Not publicly disclosed

Source: Content Guru accreditations page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked: Checked: https://www.contentguru.com/en-us/about-us/accreditations/, https://www.contentguru.com/en-us/legal/, https://www.contentguru.com/en-us/legal/compliance/, https://www.contentguru.com/en-us/solutions/industries/healthcare/, https://www.contentguru.com/wp-content/uploads/sites/10/2025/02/CG%20storm%20Terms%20and%20Conditions%20US%20v3.2C%20260304%20(locked).pdf, and the Data Processing Agreement PDF. No Business Associate Agreement is offered or mentioned; https://www.contentguru.com/en-us/who-is-content-guru/ says Content Guru is 'compliant with ... HIPAA (for healthcare)' but does not mention a BAA.

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Data Processing Agreement (DPA)

Yes· Vendor states

Source: Content Guru legal page (storm Terms and Conditions, EULA, SLA, DPA downloads)
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Service status

Public system status page: Unknown

Research shortcuts

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Sources & methodology

Last source check: October 3, 2026
Last human review: None yet
Last editorial update: None yet

Research in progress: 18 of 21 publication criteria met.

“Vendor states” means the vendor makes the claim publicly. Facts are researched by an AI agent and cross-checked against the source by a second, independent AI agent; “Verified” appears only where a CallCenterAdvisor editor has also reviewed the source. Unknown means we have not established it yet, not that the product lacks it. Editorial policy

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