MiaRec
Pricing, Features & Alternatives
Contact center software · Call Recording, QA / Speech Analytics
Call recording and customer interaction capture with analytics for quality and compliance.
QMAPI
At a glance
- Pricing
- From $25 per user / month, billed annually
- Source
- MiaRec pricing page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Minimum seats
- 25
- Source
- MiaRec pricing page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Free trial
- Unknown
- Demo
- Yes
- Source
- MiaRec product demo page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Contract information
- Annual contracts; monthly terms not offered
- Source
- MiaRec pricing page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Deployment
- Cloud or on-premises
- Source
- MiaRec deployment options
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
Buying notes
- Published pricing starts at $25 per user / month, billed annually.
- The vendor states a minimum of 25 seats.
Questions to ask sales
Generated from what the vendor does not publicly state.
- Does the stated minimum apply to this plan and our seat or licensing model?
- What implementation and professional-services charges should we budget?
Core capabilities
- IVR
- Unknown
- Call recording
- Yes· Vendor states
- Source
- MiaRec cloud deployment
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Quality management
- Yes· Vendor states
- Source
- MiaRec Auto QA
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Workforce management
- Unknown
- Analytics
- Yes· Vendor states
- Source
- MiaRec Conversation Analytics
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- AI agent assistance
- Unknown
- AI voice agents
- Unknown
- CRM integration
- Unknown
- Public API
- Yes· Vendor states
- Source
- MiaRec docs: REST API
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Vendor-described use cases
- Healthcare, Insurance, Financial services, Retail· Vendor states
- Source
- About MiaRec
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
Pricing & purchasing
- Pricing publicly posted
- Yes· Vendor states
- Source
- MiaRec pricing page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Starting price
- $25 per user / month, billed annually· Vendor states
- Source
- MiaRec pricing page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Custom quote
- Unknown
- Minimum seats
- 25· Vendor states
- Source
- MiaRec pricing page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Implementation fee
- Not publicly disclosed
- Source
- MiaRec pricing page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- What we checked
- Checked: https://www.miarec.com/pricing (plans, comparison tables and Pricing FAQs), https://www.miarec.com/terms. No implementation, onboarding or setup fee stated (Enterprise tiers list '4 week onboarding sessions' as included).
- Telecom / carrier charges
- Unknown
- Paid add-ons
- Unknown
- Free trial
- Unknown
- Demo
- Yes· Vendor states
- Source
- MiaRec product demo page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Monthly contract
- No· Vendor states
- Source
- MiaRec pricing page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Annual contract
- Yes· Vendor states
- Source
- MiaRec pricing page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
Integrations
- CRM integrations
- Unknown
- Other integrations
- Microsoft Teams, Twilio Flex, Webex, Five9· Vendor states
- Source
- MiaRec docs: Integrations
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
Security
Vendor-stated security
- SOC 2 Type II
- Not publicly disclosed
- Source
- MiaRec security page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- What we checked
- Checked: https://www.miarec.com/security, https://www.miarec.com/terms, https://www.miarec.com/dpa. No SOC 2 Type II report is stated; the security page says 'Our dedicated efforts toward achieving SOC 2 certification reflect our ongoing commitment to security excellence.'
- ISO 27001
- Not publicly disclosed
- Source
- MiaRec security page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- What we checked
- Checked: https://www.miarec.com/security, https://www.miarec.com/terms, https://www.miarec.com/dpa. No ISO 27001 certification stated.
Contractual terms
- Business Associate Agreement (BAA)
- Not publicly disclosed
- Source
- MiaRec security page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- What we checked
- Checked: https://www.miarec.com/security, https://www.miarec.com/terms, https://www.miarec.com/dpa, https://www.miarec.com/privacy. No Business Associate Agreement or HIPAA BAA offer stated.
- Data Processing Agreement (DPA)
- Yes· Vendor states
- Source
- MiaRec Data Processing Addendum
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
Service status
- Public system status page
- Unknown
Research shortcuts
Independent reviews
We link to review platforms rather than republishing their ratings or review text.
Company information
- Website
- miarec.com
- Legal entity
- MiaRec, Inc.· Vendor states
- Source
- MiaRec cancellation policy
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Headquarters
- Campbell, California, USA· Vendor states
- Source
- MiaRec contact page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Founded
- 2013· Vendor states
- Source
- About MiaRec
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
Sources & methodology
- Last source check
- October 3, 2026
- Last human review
- None yet
- Last editorial update
- None yet
Research in progress: 14 of 18 publication criteria met.
“Vendor states” means the vendor makes the claim publicly. Facts are researched by an AI agent and cross-checked against the source by a second, independent AI agent; “Verified” appears only where a CallCenterAdvisor editor has also reviewed the source. Unknown means we have not established it yet, not that the product lacks it. Editorial policy
View sources (15)
- MiaRec pricing pageVendor claim · checked Oct 3, 2026
- MiaRec product demo pageVendor claim · checked Oct 3, 2026
- MiaRec deployment optionsVendor claim · checked Oct 3, 2026
- MiaRec cloud deploymentVendor claim · checked Oct 3, 2026
- MiaRec Auto QAVendor claim · checked Oct 3, 2026
- MiaRec Conversation AnalyticsVendor claim · checked Oct 3, 2026
- MiaRec docs: REST APIVendor claim · checked Oct 3, 2026
- MiaRec docs: IntegrationsVendor claim · checked Oct 3, 2026
- MiaRec security pageVendor claim · checked Oct 3, 2026
- MiaRec Data Processing AddendumVendor claim · checked Oct 3, 2026
- MiaRec Terms and ConditionsVendor claim · checked Oct 3, 2026
- MiaRec cancellation policyVendor claim · checked Oct 3, 2026
- About MiaRecVendor claim · checked Oct 3, 2026
- MiaRec contact pageVendor claim · checked Oct 3, 2026
- Visa Global Registry of Service Providers searchThird-party record · checked Oct 3, 2026
Similar products
Matched on category, calling orientation and capability overlap. Sponsorship does not affect this list.
CallCabinet
Compliance call recording and conversation capture for regulated contact centers.
callcabinet.com
Marchex
Conversation intelligence and call analytics for marketing and customer engagement.
marchex.com
Invoca
AI conversation intelligence for inbound call attribution and revenue conversion.
invoca.com
NICE CXone
Cloud contact center suite spanning ACD, IVR, WFM, quality management, and AI interaction analytics for large and regulated operations.
nice.com
Want help comparing options?
Get Expert AdviceCallCenterAdvisor may receive compensation if you connect with a provider through this service.