Retell AI

Pricing, Features & Alternatives

Contact center software · AI & Automation

Voice AI API for building and deploying phone agents with human-like conversation.

AI voice agentsQMAPI

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At a glance

Pricing

Posted on vendor site

Source: Retell AI pricing page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Minimum seats

Unknown

Free trial

Yes

Source: Retell AI docs: Billing (credits, auto recharge, invoices)
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Demo

Yes

Source: Retell AI homepage
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Contract information

Monthly contracts available

Source: Retell AI pricing page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked: Checked: https://www.retellai.com/pricing, https://www.retellai.com/legal/terms-of-service, https://docs.retellai.com/accounts/billing. No annual contract or annual billing option stated; pay-as-you-go is described as having no commitments, the Terms charge services on a monthly Subscription Period, and Enterprise is listed with custom MSA terms but no stated term length.

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Deployment

Unknown

Buying notes

Carrier or telecom charges are billed separately.
A free trial is publicly offered.
Month-to-month contracts are available.

Questions to ask sales

Generated from what the vendor does not publicly state.

What commitment term applies to the configuration we need?
Which metered charges apply, and can you model our expected volume?
What implementation and professional-services charges should we budget?
Which AI capabilities are included, optional, or usage-priced?
What does the CRM connector support, and are additional licenses or services required?

Core capabilities

IVR

Yes· Vendor states

Source: Retell AI IVR page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Call recording

Yes· Vendor states

Source: Retell AI docs: Data Storage Settings
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Quality management

Yes· Vendor states

Source: Retell AI docs: AI Quality Assurance overview
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Workforce management

Unknown

Analytics

Yes· Vendor states

Source: Retell AI pricing page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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AI agent assistance

Unknown

AI voice agents

Yes· Vendor states

Source: Retell AI homepage
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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CRM integration

Yes· Vendor states

Source: Retell AI docs: CRM integrations
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Public API

Yes· Vendor states

Source: Retell AI pricing page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Vendor-described use cases

Healthcare, Financial services, Insurance, Debt collection, AI receptionist, Lead qualification· Vendor states

Source: Retell AI pricing page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Pricing & purchasing

Pricing publicly posted

Yes· Vendor states

Source: Retell AI pricing page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Starting price

Unknown

Custom quote

Yes· Vendor states

Source: Retell AI pricing page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Minimum seats

Unknown

Implementation fee

Unknown

Telecom / carrier charges

Billed separately· Vendor states

Source: Retell AI pricing page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Paid add-ons

Knowledge Base, Batch Call, Branded Call, Advanced Denoising, Safety Guardrails, PII Removal, AI Quality Assurance· Vendor states

Source: Retell AI pricing page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Free trial

Yes· Vendor states

Source: Retell AI docs: Billing (credits, auto recharge, invoices)
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Demo

Yes· Vendor states

Source: Retell AI homepage
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Monthly contract

Yes· Vendor states

Source: Retell AI Terms of Service
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Annual contract

Not publicly disclosed

Source: Retell AI pricing page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked: Checked: https://www.retellai.com/pricing, https://www.retellai.com/legal/terms-of-service, https://docs.retellai.com/accounts/billing. No annual contract or annual billing option stated; pay-as-you-go is described as having no commitments, the Terms charge services on a monthly Subscription Period, and Enterprise is listed with custom MSA terms but no stated term length.

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Integrations

CRM integrations

Salesforce, HubSpot, Microsoft Dynamics 365, GoHighLevel, Zoho CRM· Vendor states

Source: Retell AI docs: CRM integrations
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Other integrations

Make, Twilio, Vonage, n8n· Vendor states

Source: Retell AI pricing page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Security

Vendor-stated security

SOC 2 Type II

Yes· Vendor states

Source: Retell AI docs: Security and compliance
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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ISO 27001

Yes· Vendor states

Source: Retell AI homepage
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Contractual terms

Business Associate Agreement (BAA)

Yes· Vendor states

Source: Retell AI docs: Security and compliance
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Data Processing Agreement (DPA)

Yes· Vendor states

Source: Retell AI docs: Security and compliance
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Service status

Public system status page

Available· Vendor states

Source: Retell AI status page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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View status

Research shortcuts

Pricing Documentation Trust center Terms Integrations Status page

Independent reviews

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Sources & methodology

Last source check: October 3, 2026
Last human review: None yet
Last editorial update: None yet

Research in progress: 16 of 18 publication criteria met.

“Vendor states” means the vendor makes the claim publicly. Facts are researched by an AI agent and cross-checked against the source by a second, independent AI agent; “Verified” appears only where a CallCenterAdvisor editor has also reviewed the source. Unknown means we have not established it yet, not that the product lacks it. Editorial policy

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