SingleComm
Pricing, Features & Alternatives
Contact center platform · CCaaS / Contact Center Platforms
Omnichannel ACD and contact center platform for routing voice and digital interactions.
InboundOutboundOmnichannelWFMAI voice agents
At a glance
- Pricing
- Not publicly disclosed
- Source
- SingleComm home page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- What we checked
- Checked: https://singlecomm.com/, https://singlecomm.com/pricing (404, no pricing page), https://singlecomm.com/about/contact, https://singlecomm.com/schedule, https://singlecomm.com/compare, https://singlecomm.com/terms-of-use. No prices are listed anywhere on the site; buyers are directed to book a demo or talk to sales.
- Minimum seats
- Not publicly disclosed
- Source
- SingleComm home page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- What we checked
- Checked: https://singlecomm.com/, https://singlecomm.com/pricing (404), https://singlecomm.com/about/contact, https://singlecomm.com/compare, https://singlecomm.com/terms-of-use. No minimum seat requirement stated.
- Free trial
- Unknown
- Demo
- Yes
- Source
- SingleComm book a demo page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Contract information
- Not publicly disclosed
- Source
- SingleComm website terms of use
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- What we checked
- Checked: https://singlecomm.com/, https://singlecomm.com/pricing (404), https://singlecomm.com/terms-of-use (website terms only), https://singlecomm.com/privacy-policy. No contract terms are published.
- Deployment
- Cloud
- Source
- SingleComm home page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
Buying notes
- The vendor does not publicly state a minimum seat requirement.
Questions to ask sales
Generated from what the vendor does not publicly state.
- What commitment term applies to the configuration we need?
- What implementation and professional-services charges should we budget?
- Which AI capabilities are included, optional, or usage-priced?
- What does the CRM connector support, and are additional licenses or services required?
Core capabilities
- Inbound calling
- Yes· Vendor states
- Source
- SingleComm inbound solution page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Outbound calling
- Yes· Vendor states
- Source
- SingleComm outbound solution page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Blended contact center
- Unknown
- IVR
- Yes· Vendor states
- Source
- SingleComm inbound solution page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Skills-based routing
- Yes· Vendor states
- Source
- SingleComm inbound solution page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Omnichannel
- Yes· Vendor states
- Source
- SingleComm omnichannel platform page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- SMS
- Yes· Vendor states
- Source
- SingleComm omnichannel platform page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Yes· Vendor states
- Source
- SingleComm omnichannel platform page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Chat
- Yes· Vendor states
- Source
- SingleComm omnichannel platform page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Call recording
- Yes· Vendor states
- Source
- SingleComm security and compliance page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Quality management
- Yes· Vendor states
- Source
- SingleComm analytics platform page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Workforce management
- Yes· Vendor states
- Source
- SingleComm workforce management page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Analytics
- Yes· Vendor states
- Source
- SingleComm analytics platform page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- AI agent assistance
- Yes· Vendor states
- Source
- SingleComm AI platform page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- AI voice agents
- Yes· Vendor states
- Source
- SingleComm AI platform page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- CRM integration
- Yes· Vendor states
- Source
- SingleComm integrations page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Public API
- Unknown
- Vendor-described use cases
- Healthcare, Financial services, Insurance, Retail, BPO, Publishing· Vendor states
- Source
- SingleComm industries page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
Calling & compliance
Specific tools and public records. This is not a legal compliance determination.
Government records
- FCC Robocall Mitigation Database
- Listed· Government record
- Source
- FCC Robocall Mitigation Database filing: SingleComm
- Claim type
- Government record
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
Calling-compliance tools
- DNC management
- Yes· Vendor states
- Source
- SingleComm outbound solution page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Calling-hours controls
- Yes· Vendor states
- Source
- SingleComm outbound solution page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Reassigned Numbers Database support
- Unknown
- STIR/SHAKEN-related functionality
- Unknown
Pricing & purchasing
- Pricing publicly posted
- Unknown
- Starting price
- Not publicly disclosed
- Source
- SingleComm home page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- What we checked
- Checked: https://singlecomm.com/, https://singlecomm.com/pricing (404, no pricing page), https://singlecomm.com/about/contact, https://singlecomm.com/schedule, https://singlecomm.com/compare, https://singlecomm.com/terms-of-use. No prices are listed anywhere on the site; buyers are directed to book a demo or talk to sales.
- Custom quote
- Unknown
- Minimum seats
- Not publicly disclosed
- Source
- SingleComm home page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- What we checked
- Checked: https://singlecomm.com/, https://singlecomm.com/pricing (404), https://singlecomm.com/about/contact, https://singlecomm.com/compare, https://singlecomm.com/terms-of-use. No minimum seat requirement stated.
- Implementation fee
- Not publicly disclosed
- Source
- SingleComm home page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- What we checked
- Checked: https://singlecomm.com/, https://singlecomm.com/pricing (404), https://singlecomm.com/platform/integrations, https://singlecomm.com/compare, https://singlecomm.com/terms-of-use. No implementation or setup fee stated (the site says it deploys in 30 days and integrations need no professional services, but says nothing about fees).
- Telecom / carrier charges
- Unknown
- Paid add-ons
- Unknown
- Free trial
- Unknown
- Demo
- Yes· Vendor states
- Source
- SingleComm book a demo page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Monthly contract
- Not publicly disclosed
- Source
- SingleComm website terms of use
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- What we checked
- Checked: https://singlecomm.com/, https://singlecomm.com/pricing (404), https://singlecomm.com/terms-of-use (website terms only), https://singlecomm.com/privacy-policy. No contract terms are published.
- Annual contract
- Not publicly disclosed
- Source
- SingleComm website terms of use
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- What we checked
- Checked: https://singlecomm.com/, https://singlecomm.com/pricing (404), https://singlecomm.com/terms-of-use (website terms only), https://singlecomm.com/privacy-policy. No contract terms are published.
Integrations
- CRM integrations
- Salesforce, HubSpot, Zendesk, ServiceNow· Vendor states
- Source
- SingleComm integrations page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Other integrations
- Amazon Connect, Mitel MiVoice, Twilio· Vendor states
- Source
- SingleComm integrations page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
Security
Vendor-stated security
- SOC 2 Type II
- Yes· Vendor states
- Source
- SingleComm security and compliance page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- ISO 27001
- Not publicly disclosed
- Source
- SingleComm security and compliance page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- What we checked
- Checked: https://singlecomm.com/platform/security, https://singlecomm.com/privacy-policy, https://singlecomm.com/terms-of-use. The security page lists PCI DSS L1, SOC 2 Type II, HIPAA/HITRUST and GDPR/CCPA; ISO 27001 is not mentioned.
Contractual terms
- Business Associate Agreement (BAA)
- Yes· Vendor states
- Source
- SingleComm security and compliance page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Data Processing Agreement (DPA)
- Not publicly disclosed
- Source
- SingleComm security and compliance page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- What we checked
- Checked: https://singlecomm.com/platform/security, https://singlecomm.com/privacy-policy, https://singlecomm.com/terms-of-use. No Data Processing Agreement or addendum is offered or linked (the security page offers compliance documents on request).
Service status
- Public system status page
- Available· Vendor states
- Source
- Singlecomm Status (Atlassian Statuspage)
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
Research shortcuts
Independent reviews
We link to review platforms rather than republishing their ratings or review text.
Company information
- Website
- singlecomm.com
- Legal entity
- SingleComm LLC· Vendor states
- Source
- SingleComm website terms of use
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Headquarters
- Richmond, VA, USA· Vendor states
- Source
- SingleComm privacy policy
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Founded
- Unknown
Sources & methodology
- Last source check
- October 3, 2026
- Last human review
- None yet
- Last editorial update
- None yet
Research in progress: 18 of 21 publication criteria met.
“Vendor states” means the vendor makes the claim publicly. Facts are researched by an AI agent and cross-checked against the source by a second, independent AI agent; “Verified” appears only where a CallCenterAdvisor editor has also reviewed the source. Unknown means we have not established it yet, not that the product lacks it. Editorial policy
View sources (16)
- SingleComm home pageVendor claim · checked Oct 3, 2026
- SingleComm book a demo pageVendor claim · checked Oct 3, 2026
- SingleComm inbound solution pageVendor claim · checked Oct 3, 2026
- SingleComm outbound solution pageVendor claim · checked Oct 3, 2026
- SingleComm omnichannel platform pageVendor claim · checked Oct 3, 2026
- SingleComm AI platform pageVendor claim · checked Oct 3, 2026
- SingleComm analytics platform pageVendor claim · checked Oct 3, 2026
- SingleComm workforce management pageVendor claim · checked Oct 3, 2026
- SingleComm integrations pageVendor claim · checked Oct 3, 2026
- SingleComm security and compliance pageVendor claim · checked Oct 3, 2026
- SingleComm industries pageVendor claim · checked Oct 3, 2026
- SingleComm website terms of useVendor claim · checked Oct 3, 2026
- SingleComm privacy policyVendor claim · checked Oct 3, 2026
- Singlecomm Status (Atlassian Statuspage)Vendor claim · checked Oct 3, 2026
- FCC Robocall Mitigation Database filing: SingleCommGovernment record · checked Oct 3, 2026
- Visa Global Registry of Service Providers searchThird-party record · checked Oct 3, 2026
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