2Ring

Pricing, Features & Alternatives

Contact center software · Analytics & Wallboards

Contact center dashboards and wallboards for real-time agent and queue visibility.

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At a glance

Pricing

Not publicly disclosed

Source: 2Ring Dashboards & Wallboards for the Cloud (incl. FAQ)
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked: Checked: https://www.2ring.com/products/dashboards-wallboards-cloud/, https://www.2ring.com/products/dashboards-wallboards-self-hosted/, https://www.2ring.com/products/, https://www.2ring.com/2ring-cloud-agreement/, https://www.2ring.com/about-us/legal-cloud/, https://www.2ring.com/page-sitemap.xml (no pricing page in sitemap). No list prices stated; licensing is by peak concurrent agents/supervisors and the Subscription Fee 'is set forth on the Order'.

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Minimum seats

Source: 2Ring Dashboards & Wallboards for the Cloud (incl. FAQ)
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Free trial

Yes

Source: 2Ring Dashboards & Wallboards (Five9) Free Trial / Demo Environment
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Demo

Yes

Source: 2Ring Contact Us
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Contract information

Not publicly disclosed

Source: 2Ring Cloud Agreement
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked: Checked: https://www.2ring.com/products/dashboards-wallboards-cloud/, https://www.2ring.com/2ring-cloud-agreement/, https://www.2ring.com/about-us/legal-cloud/. The Cloud Agreement says 'The term of each Subscription (the “ Subscription Term ”) is set forth in the applicable Order'; no annual term option is stated (the FAQ mentions only a 3-year commitment in connection with the activation fee waiver).

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Deployment

Cloud or on-premises

Source: 2Ring Dashboards & Wallboards – Self-hosted
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Buying notes

The vendor states a minimum of 10 seats.
The vendor states an implementation fee applies.
A free trial is publicly offered.

Questions to ask sales

Generated from what the vendor does not publicly state.

What commitment term applies to the configuration we need?
Does the stated minimum apply to this plan and our seat or licensing model?
What does the CRM connector support, and are additional licenses or services required?

Core capabilities

IVR

Unknown

Call recording

Unknown

Quality management

Unknown

Workforce management

Unknown

Analytics

Yes· Vendor states

Source: 2Ring Dashboards & Wallboards for the Cloud (incl. FAQ)
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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AI agent assistance

Unknown

AI voice agents

Unknown

CRM integration

Yes· Vendor states

Source: 2Ring Dashboards & Wallboards for the Cloud (incl. FAQ)
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Public API

Unknown

Pricing & purchasing

Pricing publicly posted

Unknown

Starting price

Not publicly disclosed

Source: 2Ring Dashboards & Wallboards for the Cloud (incl. FAQ)
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked: Checked: https://www.2ring.com/products/dashboards-wallboards-cloud/, https://www.2ring.com/products/dashboards-wallboards-self-hosted/, https://www.2ring.com/products/, https://www.2ring.com/2ring-cloud-agreement/, https://www.2ring.com/about-us/legal-cloud/, https://www.2ring.com/page-sitemap.xml (no pricing page in sitemap). No list prices stated; licensing is by peak concurrent agents/supervisors and the Subscription Fee 'is set forth on the Order'.

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Custom quote

Unknown

Minimum seats

10· Vendor states

Source: 2Ring Dashboards & Wallboards for the Cloud (incl. FAQ)
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Implementation fee

Charged· Vendor states

Source: 2Ring Dashboards & Wallboards for the Cloud (incl. FAQ)
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Telecom / carrier charges

Unknown

Paid add-ons

Unknown

Free trial

Yes· Vendor states

Source: 2Ring Dashboards & Wallboards (Five9) Free Trial / Demo Environment
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Demo

Yes· Vendor states

Source: 2Ring Contact Us
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Monthly contract

Not publicly disclosed

Source: 2Ring Cloud Agreement
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked: Checked: https://www.2ring.com/products/dashboards-wallboards-cloud/, https://www.2ring.com/2ring-cloud-agreement/, https://www.2ring.com/about-us/legal-cloud/. No month-to-month option stated; Subscription Term is set in the Order and the Subscription Fee 'is due upfront for Subscribers who pay 2Ring directly'.

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Annual contract

Not publicly disclosed

Source: 2Ring Cloud Agreement
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked: Checked: https://www.2ring.com/products/dashboards-wallboards-cloud/, https://www.2ring.com/2ring-cloud-agreement/, https://www.2ring.com/about-us/legal-cloud/. The Cloud Agreement says 'The term of each Subscription (the “ Subscription Term ”) is set forth in the applicable Order'; no annual term option is stated (the FAQ mentions only a 3-year commitment in connection with the activation fee waiver).

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Integrations

CRM integrations

Salesforce, ServiceNow, Microsoft Dynamics· Vendor states

Source: 2Ring Product Portfolio
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Other integrations

Amazon Connect, Webex Contact Center, Cisco UCCX/UCCE/PCCE/HCS, Five9, Genesys Cloud, NICE CXone· Vendor states

Source: 2Ring Product Portfolio
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Security

Vendor-stated security

SOC 2 Type II

Not publicly disclosed

Source: 2Ring Legal – Cloud
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked: Checked: https://www.2ring.com/about-us/legal-cloud/, https://www.2ring.com/products/dashboards-wallboards-cloud/, https://www.2ring.com/2ring-cloud-agreement/, https://www.2ring.com/wp-content/uploads/2026/06/2Ring_DPA_20260615.pdf. No SOC 2 report or attestation stated; the security credential listed is ISO/IEC 27001:2022.

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ISO 27001

Yes· Vendor states

Source: 2Ring ISO/IEC 27001:2022 certificate No. 4214919
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Contractual terms

Business Associate Agreement (BAA)

Not publicly disclosed

Source: 2Ring Legal – Cloud
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked: Checked: https://www.2ring.com/about-us/legal-cloud/, https://www.2ring.com/2ring-cloud-agreement/, https://www.2ring.com/wp-content/uploads/2026/06/2Ring_DPA_20260615.pdf, https://www.2ring.com/products/dashboards-wallboards-cloud/. No HIPAA or Business Associate Agreement mentioned.

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Data Processing Agreement (DPA)

Yes· Vendor states

Source: 2Ring Cloud Data Processing Addendum (June 15, 2026)
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Service status

Public system status page

Available· Vendor states

Source: 2Ring Cloud Status
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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View status

Research shortcuts

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Independent reviews

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Sources & methodology

Last source check: October 3, 2026
Last human review: None yet
Last editorial update: None yet

Research in progress: 15 of 18 publication criteria met.

“Vendor states” means the vendor makes the claim publicly. Facts are researched by an AI agent and cross-checked against the source by a second, independent AI agent; “Verified” appears only where a CallCenterAdvisor editor has also reviewed the source. Unknown means we have not established it yet, not that the product lacks it. Editorial policy

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