VOISO

Pricing, Features & Alternatives

Contact center platform · CCaaS / Contact Center Platforms

Cloud contact center platform for omnichannel customer communications.

InboundOutboundOmnichannelWFMAI voice agentsAPI

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At a glance

Pricing

From $24 per user / month, billed annually

Source: Voiso plan comparison
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Minimum seats

Not publicly disclosed

Source: Voiso pricing plans
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked: Checked: https://voiso.com/pricing-plans/, https://voiso.com/plan-comparison/, https://voiso.com/terms-conditions/. No minimum seat or user requirement stated.

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Free trial

Yes

Source: Voiso pricing plans
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Demo

Yes

Source: Voiso pricing plans
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Contract information

Monthly and annual contracts available

Source: Voiso plan comparison
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Deployment

Cloud

Source: Voiso pricing plans
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Buying notes

Published pricing starts at $24 per user / month, billed annually.
The vendor does not publicly state a minimum seat requirement.
Carrier or telecom charges are billed separately.
A free trial is publicly offered.
Month-to-month contracts are available.

Questions to ask sales

Generated from what the vendor does not publicly state.

Which metered charges apply, and can you model our expected volume?
Which AI capabilities are included, optional, or usage-priced?
What does the CRM connector support, and are additional licenses or services required?

Core capabilities

Inbound calling

Yes· Vendor states

Source: Voiso plan comparison
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Outbound calling

Yes· Vendor states

Source: Voiso plan comparison
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Blended contact center

Yes· Vendor states

Source: Voiso pricing plans
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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IVR

Yes· Vendor states

Source: Voiso pricing plans
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Skills-based routing

Yes· Vendor states

Source: Voiso documentation: Skills
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Omnichannel

Yes· Vendor states

Source: Voiso pricing plans
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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SMS

Yes· Vendor states

Source: Voiso pricing plans
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Unknown

Chat

Yes· Vendor states

Source: Voiso pricing plans
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Call recording

Yes· Vendor states

Source: Voiso pricing plans
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Quality management

Yes· Vendor states

Source: Voiso call center QA software
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Workforce management

Yes· Vendor states

Source: Voiso call center scheduling and forecasting software
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Analytics

Yes· Vendor states

Source: Voiso pricing plans
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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AI agent assistance

Unknown

AI voice agents

Yes· Vendor states

Source: Voiso pricing plans
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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CRM integration

Yes· Vendor states

Source: Voiso integrations
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Public API

Yes· Vendor states

Source: Voiso integrations
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Vendor-described use cases

BPO, Travel & hospitality, Fintech, Healthcare, iGaming, Telemarketing· Vendor states

Source: Voiso pricing plans
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Calling & compliance

Specific tools and public records. This is not a legal compliance determination.

DNC management

Yes· Vendor states

Source: Voiso documentation: Do Not Call Registry
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Calling-hours controls

Yes· Vendor states

Source: Voiso documentation: Adding a new Dialer campaign
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Reassigned Numbers Database support

Unknown

STIR/SHAKEN-related functionality

Unknown

Pricing & purchasing

Pricing publicly posted

Yes· Vendor states

Source: Voiso pricing plans
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Starting price

$24 per user / month, billed annually· Vendor states

Source: Voiso plan comparison
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Custom quote

Yes· Vendor states

Source: Voiso pricing plans
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Minimum seats

Not publicly disclosed

Source: Voiso pricing plans
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked: Checked: https://voiso.com/pricing-plans/, https://voiso.com/plan-comparison/, https://voiso.com/terms-conditions/. No minimum seat or user requirement stated.

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Implementation fee

None stated· Vendor states

Source: Voiso pricing plans
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Telecom / carrier charges

Billed separately· Vendor states

Source: Voiso pricing plans
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Paid add-ons

AI Voice Agents (from $500/month), Unlimited telephony usage ($149/user/month), Premium Support· Vendor states

Source: Voiso pricing plans
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Free trial

Yes· Vendor states

Source: Voiso pricing plans
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Demo

Yes· Vendor states

Source: Voiso pricing plans
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Monthly contract

Yes· Vendor states

Source: Voiso pricing plans
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Annual contract

Yes· Vendor states

Source: Voiso plan comparison
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Integrations

CRM integrations

HubSpot, Salesforce, Zoho, Bitrix24, Pipedrive, Leverate· Vendor states

Source: Voiso integrations
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Other integrations

Zendesk, Freshdesk, Zapier, Make.com, Doktor365· Vendor states

Source: Voiso integrations
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Security

Vendor-stated security

SOC 2 Type II

Unknown

ISO 27001

Yes· Vendor states

Source: Voiso Trust & Compliance Center
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Contractual terms

Business Associate Agreement (BAA)

Not publicly disclosed

Source: Voiso Trust & Compliance Center
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked: Checked: https://voiso.com/trust-center/, https://voiso.com/terms-conditions/, https://voiso.com/privacy-policy/. No Business Associate Agreement offer stated; the trust center only mentions downloadable 'GDPR, HIPAA, and PDPA summaries'.

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Data Processing Agreement (DPA)

Not publicly disclosed

Source: Voiso Trust & Compliance Center
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked: Checked: https://voiso.com/trust-center/, https://voiso.com/terms-conditions/, https://voiso.com/privacy-policy/. No Data Processing Agreement/Addendum offered or linked.

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Service status

Public system status page: Unknown

Research shortcuts

Pricing Documentation Trust center Terms Integrations

Independent reviews

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Sources & methodology

Last source check: October 3, 2026
Last human review: None yet
Last editorial update: None yet

Research in progress: 19 of 21 publication criteria met.

“Vendor states” means the vendor makes the claim publicly. Facts are researched by an AI agent and cross-checked against the source by a second, independent AI agent; “Verified” appears only where a CallCenterAdvisor editor has also reviewed the source. Unknown means we have not established it yet, not that the product lacks it. Editorial policy

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