AmplifAI
Pricing, Features & Alternatives
Contact center software · QA / Speech Analytics
Auto QA and coaching platform that unifies contact center performance data for supervisors.
QM
At a glance
- Pricing
- Not publicly disclosed
- Source
- AmplifAI schedule a demo page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- What we checked
- Checked: https://www.amplifai.com/pricing (404, no pricing page; none in the sitemap), https://www.amplifai.com/schedule-demo, https://www.amplifai.com/genesys/terms-of-service, https://www.amplifai.com/privacy-policy. No prices are published anywhere on the site.
- Minimum seats
- Not publicly disclosed
- Source
- AmplifAI schedule a demo page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- What we checked
- Checked: https://www.amplifai.com/pricing (404, no pricing page; none in the sitemap), https://www.amplifai.com/schedule-demo, https://www.amplifai.com/genesys/terms-of-service, https://www.amplifai.com/privacy-policy. No minimum seat requirement stated.
- Free trial
- Unknown
- Demo
- Yes
- Source
- AmplifAI schedule a demo page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Contract information
- Unknown
- Deployment
- Cloud or on-premises
- Source
- AmplifAI Trust, Security & Compliance page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
Buying notes
- The vendor does not publicly state a minimum seat requirement.
Questions to ask sales
Generated from what the vendor does not publicly state.
- What commitment term applies to the configuration we need?
- What implementation and professional-services charges should we budget?
- What does the CRM connector support, and are additional licenses or services required?
Core capabilities
- IVR
- Unknown
- Call recording
- Unknown
- Quality management
- Yes· Vendor states
- Source
- AmplifAI platform solutions overview
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Workforce management
- Unknown
- Analytics
- Yes· Vendor states
- Source
- AmplifAI customer intelligence software page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- AI agent assistance
- Unknown
- AI voice agents
- Unknown
- CRM integration
- Yes· Vendor states
- Source
- AmplifAI integrations catalogue
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Public API
- Unknown
- Vendor-described use cases
- Retail, Financial services, BPOs and outsourcers, Healthcare, Travel, tourism and hospitality, Communications, media and technology· Vendor states
- Source
- About AmplifAI
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
Pricing & purchasing
- Pricing publicly posted
- Unknown
- Starting price
- Not publicly disclosed
- Source
- AmplifAI schedule a demo page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- What we checked
- Checked: https://www.amplifai.com/pricing (404, no pricing page; none in the sitemap), https://www.amplifai.com/schedule-demo, https://www.amplifai.com/genesys/terms-of-service, https://www.amplifai.com/privacy-policy. No prices are published anywhere on the site.
- Custom quote
- Unknown
- Minimum seats
- Not publicly disclosed
- Source
- AmplifAI schedule a demo page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- What we checked
- Checked: https://www.amplifai.com/pricing (404, no pricing page; none in the sitemap), https://www.amplifai.com/schedule-demo, https://www.amplifai.com/genesys/terms-of-service, https://www.amplifai.com/privacy-policy. No minimum seat requirement stated.
- Implementation fee
- Not publicly disclosed
- Source
- AmplifAI schedule a demo page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- What we checked
- Checked: https://www.amplifai.com/pricing (404, no pricing page; none in the sitemap), https://www.amplifai.com/schedule-demo, https://www.amplifai.com/genesys/terms-of-service, https://www.amplifai.com/privacy-policy. No implementation or onboarding fee stated.
- Telecom / carrier charges
- Unknown
- Paid add-ons
- Unknown
- Free trial
- Unknown
- Demo
- Yes· Vendor states
- Source
- AmplifAI schedule a demo page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Monthly contract
- Unknown
- Annual contract
- Unknown
Integrations
- CRM integrations
- Salesforce, HubSpot, Microsoft Dynamics 365, Zendesk, ServiceNow, Freshworks, Oracle, SAP, Zoho· Vendor states
- Source
- AmplifAI integrations catalogue
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Other integrations
- Five9, Genesys, NICE CXone, Amazon Connect, Talkdesk, 8x8, Avaya, Dialpad, RingCentral, Verint, Calabrio, NICE WFM (IEX)· Vendor states
- Source
- AmplifAI integrations catalogue
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
Security
Vendor-stated security
- SOC 2 Type II
- Yes· Vendor states
- Source
- AmplifAI schedule a demo page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- ISO 27001
- Yes· Vendor states
- Source
- AmplifAI schedule a demo page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
Contractual terms
- Business Associate Agreement (BAA)
- Not publicly disclosed
- Source
- AmplifAI Trust, Security & Compliance page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- What we checked
- Checked: https://www.amplifai.com/trust-security-compliance, https://www.amplifai.com/schedule-demo, https://www.amplifai.com/privacy-policy, https://www.amplifai.com/genesys/terms-of-service. HIPAA compliance is claimed, but no Business Associate Agreement is offered or mentioned.
- Data Processing Agreement (DPA)
- Not publicly disclosed
- Source
- AmplifAI Trust, Security & Compliance page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- What we checked
- Checked: https://www.amplifai.com/trust-security-compliance, https://www.amplifai.com/schedule-demo, https://www.amplifai.com/privacy-policy, https://www.amplifai.com/genesys/terms-of-service. No Data Processing Agreement offered (the privacy policy's 'DPA' refers to the Philippine Data Privacy Act of 2012).
Service status
- Public system status page
- Unknown
Research shortcuts
Independent reviews
We link to review platforms rather than republishing their ratings or review text.
Company information
- Website
- amplifai.com
- Legal entity
- AmplifAI Solutions, Inc.· Vendor states
- Source
- About AmplifAI
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Headquarters
- Plano, Texas, USA· Vendor states
- Source
- AmplifAI contact page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Founded
- Unknown
Sources & methodology
- Last source check
- October 3, 2026
- Last human review
- None yet
- Last editorial update
- None yet
Research in progress: 12 of 18 publication criteria met.
“Vendor states” means the vendor makes the claim publicly. Facts are researched by an AI agent and cross-checked against the source by a second, independent AI agent; “Verified” appears only where a CallCenterAdvisor editor has also reviewed the source. Unknown means we have not established it yet, not that the product lacks it. Editorial policy
View sources (12)
- AmplifAI homepageVendor claim · checked Oct 3, 2026
- About AmplifAIVendor claim · checked Oct 3, 2026
- AmplifAI contact pageVendor claim · checked Oct 3, 2026
- AmplifAI schedule a demo pageVendor claim · checked Oct 3, 2026
- AmplifAI Trust, Security & Compliance pageVendor claim · checked Oct 3, 2026
- AmplifAI platform solutions overviewVendor claim · checked Oct 3, 2026
- AmplifAI contact center AI software pageVendor claim · checked Oct 3, 2026
- AmplifAI customer intelligence software pageVendor claim · checked Oct 3, 2026
- AmplifAI integrations catalogueVendor claim · checked Oct 3, 2026
- AmplifAI privacy policyVendor claim · checked Oct 3, 2026
- AmplifAI website terms and conditionsVendor claim · checked Oct 3, 2026
- Visa Global Registry of Service Providers searchThird-party record · checked Oct 3, 2026
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