Convin

Pricing, Features & Alternatives

Contact center software · QA / Speech Analytics, AI & Automation

Contact center AI for conversation intelligence, automated QA, and agent coaching.

AI voice agentsQM

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At a glance

Pricing

Custom quote

Source: Convin pricing page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Minimum seats

Not publicly disclosed

Source: Convin pricing page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked: Checked: https://convin.ai/en-us/pricing, https://convin.ai/en-us/terms-and-conditions. No minimum seat or user requirement stated.

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Free trial

Unknown

Demo

Yes

Source: Convin pricing page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Contract information

Not publicly disclosed

Source: Convin Terms & Conditions
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked: Checked: https://convin.ai/en-us/pricing, https://convin.ai/en-us/terms-and-conditions. Terms say 'The initial Subscription Term will be specified in the applicable Order Form'; no annual contract option is stated publicly.

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Deployment

Unknown

Buying notes

The vendor does not publicly state a minimum seat requirement.
Carrier or telecom charges are billed separately.

Questions to ask sales

Generated from what the vendor does not publicly state.

What commitment term applies to the configuration we need?
Which metered charges apply, and can you model our expected volume?
What implementation and professional-services charges should we budget?
Which AI capabilities are included, optional, or usage-priced?
What does the CRM connector support, and are additional licenses or services required?

Core capabilities

IVR

Unknown

Call recording

Yes· Vendor states

Source: Convin pricing page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Quality management

Yes· Vendor states

Source: Convin pricing page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Workforce management

Unknown

Analytics

Yes· Vendor states

Source: Convin pricing page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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AI agent assistance

Yes· Vendor states

Source: Convin pricing page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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AI voice agents

Yes· Vendor states

Source: Convin pricing page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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CRM integration

Yes· Vendor states

Source: Convin AI Website Widget (US site)
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Public API

Unknown

Vendor-described use cases

Healthcare, Banking & Finance, BPO, Insurance, Edtech, Real Estate· Vendor states

Source: Convin pricing page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Pricing & purchasing

Pricing publicly posted

Unknown

Starting price

Not publicly disclosed

Source: Convin pricing page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked: Checked: https://convin.ai/en-us/pricing, https://convin.ai/en-us/terms-and-conditions. The pricing page lists plan features with 'Book a Demo' / 'Get a Quote' calls to action and no prices for paid products; the terms say customers pay the fees in the applicable Order Form.

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Custom quote

Yes· Vendor states

Source: Convin pricing page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

View source Suggest a correction

Minimum seats

Not publicly disclosed

Source: Convin pricing page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked: Checked: https://convin.ai/en-us/pricing, https://convin.ai/en-us/terms-and-conditions. No minimum seat or user requirement stated.

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Implementation fee

Varies by deployment· Vendor states

Source: Convin Terms & Conditions
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Telecom / carrier charges

Billed separately· Vendor states

Source: Convin Terms & Conditions
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Paid add-ons

Unknown

Free trial

Unknown

Demo

Yes· Vendor states

Source: Convin pricing page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Monthly contract

Not publicly disclosed

Source: Convin Terms & Conditions
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked: Checked: https://convin.ai/en-us/pricing, https://convin.ai/en-us/terms-and-conditions. No monthly or month-to-month contract option is stated; subscription term is set in the Order Form.

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Annual contract

Not publicly disclosed

Source: Convin Terms & Conditions
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked: Checked: https://convin.ai/en-us/pricing, https://convin.ai/en-us/terms-and-conditions. Terms say 'The initial Subscription Term will be specified in the applicable Order Form'; no annual contract option is stated publicly.

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Integrations

Not yet established: CRM integrations, Other integrations.

Security

Vendor-stated security

SOC 2 Type II

Yes· Vendor states

Source: Convin About Us
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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ISO 27001

Yes· Vendor states

Source: Convin About Us
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Contractual terms

Business Associate Agreement (BAA)

Unknown

Data Processing Agreement (DPA)

Yes· Vendor states

Source: Convin Terms & Conditions
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Service status

Public system status page

Available· Vendor states

Source: Convin status page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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View status

Research shortcuts

Pricing Terms Status page

Independent reviews

We link to review platforms rather than republishing their ratings or review text.

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Sources & methodology

Last source check: October 3, 2026
Last human review: None yet
Last editorial update: None yet

Research in progress: 13 of 18 publication criteria met.

“Vendor states” means the vendor makes the claim publicly. Facts are researched by an AI agent and cross-checked against the source by a second, independent AI agent; “Verified” appears only where a CallCenterAdvisor editor has also reviewed the source. Unknown means we have not established it yet, not that the product lacks it. Editorial policy

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