IVR Technology Group

Pricing, Features & Alternatives

Contact center software · IVR / Voice Bots

IVR and customer engagement applications for automated phone experiences.

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At a glance

Pricing

Not publicly disclosed

Source: IVR Technology Group Master Platform Technology Agreement
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked: Checked: https://www.ivrtechgroup.com/sitemap_index.xml (no pricing page listed), https://www.ivrtechgroup.com/, https://www.ivrtechgroup.com/docs/mpa, https://www.ivrtechgroup.com/docs/terms. No plan prices stated; fees are set in a Schedule A per customer.

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Minimum seats

Unknown

Free trial

Unknown

Demo

Unknown

Contract information

Unknown

Deployment

Cloud

Source: Automated Payments by Phone & Text
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Buying notes

No buying notes yet. Pricing, trial and contract facts appear here only after they have been reviewed against the vendor's public sources.

Questions to ask sales

Generated from what the vendor does not publicly state.

What commitment term applies to the configuration we need?
What implementation and professional-services charges should we budget?

Core capabilities

IVR

Yes· Vendor states

Source: IVR Technology Group Master Platform Terms & Conditions (reseller)
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Call recording

Yes· Vendor states

Source: IVR Technology Group FAQ
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Quality management

Unknown

Workforce management

Unknown

Analytics

Yes· Vendor states

Source: IVR Technology Group solutions map
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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AI agent assistance

Unknown

AI voice agents

Unknown

CRM integration

Unknown

Public API

Unknown

Vendor-described use cases

Automated voice surveys, Automated payments by phone and text, Omnichannel outbound campaigns, Contact center self-service automation· Vendor states

Source: IVR Technology Group homepage
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Pricing & purchasing

Pricing publicly posted

Unknown

Starting price

Not publicly disclosed

Source: IVR Technology Group Master Platform Technology Agreement
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked: Checked: https://www.ivrtechgroup.com/sitemap_index.xml (no pricing page listed), https://www.ivrtechgroup.com/, https://www.ivrtechgroup.com/docs/mpa, https://www.ivrtechgroup.com/docs/terms. No plan prices stated; fees are set in a Schedule A per customer.

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Custom quote

Unknown

Minimum seats

Unknown

Implementation fee

Varies by deployment· Vendor states

Source: IVR Technology Group Master Platform Technology Agreement
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Telecom / carrier charges

Unknown

Paid add-ons

Additional development time, Professional voice recording, Hosted Platform enhancements· Vendor states

Source: IVR Technology Group Master Platform Technology Agreement
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Free trial

Unknown

Demo

Unknown

Monthly contract

Unknown

Annual contract

Unknown

Integrations

CRM integrations

Unknown

Other integrations

Qualtrics· Vendor states

Source: Voice Surveys built for Qualtrics
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026

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Security

Vendor-stated security

SOC 2 Type II

Not publicly disclosed

Source: IVR Technology Group Security First page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked: Checked: https://www.ivrtechgroup.com/managed-cpaas/security-tokenization-redaction, https://www.ivrtechgroup.com/managed-cpaas, https://www.ivrtechgroup.com/docs/mpa. The managed-cpaas page says the company manages "SOC 2 mapped to HITRUST controls" but no SOC 2 Type II report or attestation is stated.

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ISO 27001

Not publicly disclosed

Source: IVR Technology Group Security First page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked: Checked: https://www.ivrtechgroup.com/managed-cpaas/security-tokenization-redaction, https://www.ivrtechgroup.com/managed-cpaas, https://www.ivrtechgroup.com/privacy-policy. No ISO 27001 certification stated.

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Contractual terms

Business Associate Agreement (BAA)

Not publicly disclosed

Source: IVR Technology Group Security First page
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked: Checked: https://www.ivrtechgroup.com/managed-cpaas/security-tokenization-redaction, https://www.ivrtechgroup.com/managed-cpaas, https://www.ivrtechgroup.com/docs/mpa, https://www.ivrtechgroup.com/docs/terms. The site says it is "HIPAA compliant" but does not mention a Business Associate Agreement.

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Data Processing Agreement (DPA)

Not publicly disclosed

Source: IVR Technology Group Privacy Policy
Claim type: Vendor claim
Checked: October 3, 2026
Second review: Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked: Checked: https://www.ivrtechgroup.com/privacy-policy, https://www.ivrtechgroup.com/docs/mpa, https://www.ivrtechgroup.com/docs/terms, https://www.ivrtechgroup.com/managed-cpaas/security-tokenization-redaction. No data processing agreement is offered or referenced.

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Service status

Public system status page: Unknown

Research shortcuts

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Independent reviews

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Sources & methodology

Last source check: October 3, 2026
Last human review: None yet
Last editorial update: None yet

Research in progress: 9 of 18 publication criteria met.

“Vendor states” means the vendor makes the claim publicly. Facts are researched by an AI agent and cross-checked against the source by a second, independent AI agent; “Verified” appears only where a CallCenterAdvisor editor has also reviewed the source. Unknown means we have not established it yet, not that the product lacks it. Editorial policy

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