UJET
Pricing, Features & Alternatives
Contact center platform · CCaaS / Contact Center Platforms, AI & Automation
AI-powered cloud contact center platform focused on mobile-first customer experiences.
InboundOutboundOmnichannelWFMAI voice agentsAPI
At a glance
- Pricing
- Posted on vendor site
- Source
- UJET packages & pricing page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Minimum seats
- Not publicly disclosed
- Source
- UJET Terms of Service
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- What we checked
- Checked: https://ujet.cx/pricing, https://ujet.cx/terms-of-service. No fixed minimum seat count is published; the terms say the quantities in each Order Form set a minimum number of committed licenses (a "License Floor") for the Subscription Term.
- Free trial
- Unknown
- Demo
- Yes
- Source
- UJET request a demo page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Contract information
- Not publicly disclosed
- Source
- UJET Terms of Service
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- What we checked
- Checked: https://ujet.cx/pricing, https://ujet.cx/terms-of-service. Plan prices are shown per user/month, but no contract length is stated. The terms refer to a Subscription Term set in the Order Form that auto-renews for an equal term.
- Deployment
- Cloud
- Source
- UJET About Us page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
Buying notes
- The vendor does not publicly state a minimum seat requirement.
- Carrier or telecom charges are billed separately.
Questions to ask sales
Generated from what the vendor does not publicly state.
- What commitment term applies to the configuration we need?
- Which metered charges apply, and can you model our expected volume?
- What implementation and professional-services charges should we budget?
- Which AI capabilities are included, optional, or usage-priced?
- What does the CRM connector support, and are additional licenses or services required?
Core capabilities
- Inbound calling
- Yes· Vendor states
- Source
- UJET platform overview
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Outbound calling
- Yes· Vendor states
- Source
- UJET Intelligent Omnichannel page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Blended contact center
- Unknown
- IVR
- Yes· Vendor states
- Source
- UJET Visual & Voice IVR page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Skills-based routing
- Unknown
- Omnichannel
- Yes· Vendor states
- Source
- UJET platform overview
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- SMS
- Yes· Vendor states
- Source
- UJET platform overview
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Yes· Vendor states
- Source
- UJET platform overview
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Chat
- Yes· Vendor states
- Source
- UJET platform overview
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Call recording
- Yes· Vendor states
- Source
- UJET Terms of Service
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Quality management
- Unknown
- Workforce management
- Yes· Vendor states
- Source
- UJET Workforce Management page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Analytics
- Yes· Vendor states
- Source
- UJET Reporting & AI Insights page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- AI agent assistance
- Yes· Vendor states
- Source
- UJET Agent Assist page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- AI voice agents
- Yes· Vendor states
- Source
- UJET AI Virtual Agents page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- CRM integration
- Yes· Vendor states
- Source
- UJET integrations page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Public API
- Yes· Vendor states
- Source
- UJET packages & pricing page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Vendor-described use cases
- BPOs, On-demand services, Financial services, Healthcare, Retail, Travel and hospitality· Vendor states
- Source
- UJET home page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
Calling & compliance
Specific tools and public records. This is not a legal compliance determination.
Government records
- FCC Robocall Mitigation Database
- Listed· Government record
- Source
- FCC Robocall Mitigation Database record: UJET, Inc.
- Claim type
- Government record
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
Calling-compliance tools
Not yet established: DNC management, Calling-hours controls, Reassigned Numbers Database support, STIR/SHAKEN-related functionality.
Pricing & purchasing
- Pricing publicly posted
- Yes· Vendor states
- Source
- UJET packages & pricing page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Starting price
- Unknown
- Custom quote
- Yes· Vendor states
- Source
- UJET packages & pricing page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Minimum seats
- Not publicly disclosed
- Source
- UJET Terms of Service
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- What we checked
- Checked: https://ujet.cx/pricing, https://ujet.cx/terms-of-service. No fixed minimum seat count is published; the terms say the quantities in each Order Form set a minimum number of committed licenses (a "License Floor") for the Subscription Term.
- Implementation fee
- Not publicly disclosed
- Source
- UJET Terms of Service
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- What we checked
- Checked: https://ujet.cx/pricing, https://ujet.cx/terms-of-service. No implementation or onboarding fee stated (the terms reference a separate Professional Services Agreement without pricing).
- Telecom / carrier charges
- Billed separately· Vendor states
- Source
- UJET Terms of Service
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Paid add-ons
- Chat channel, Email channel, SMS channel, Social channel, Outbound Dialer, CoBrowse (Web / Web+Mobile), Microsoft Teams, Workforce Management, PSTN Voice (Digital package), Virtual Agent (Voice/Chat), Agent Assist, Summarization, Insights· Vendor states
- Source
- UJET packages & pricing page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Free trial
- Unknown
- Demo
- Yes· Vendor states
- Source
- UJET request a demo page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Monthly contract
- Not publicly disclosed
- Source
- UJET Terms of Service
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- What we checked
- Checked: https://ujet.cx/pricing, https://ujet.cx/terms-of-service. No month-to-month contract option stated (the terms allow activating extra licenses month-to-month up to 20% above the committed License Floor).
- Annual contract
- Not publicly disclosed
- Source
- UJET Terms of Service
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- What we checked
- Checked: https://ujet.cx/pricing, https://ujet.cx/terms-of-service. Plan prices are shown per user/month, but no contract length is stated. The terms refer to a Subscription Term set in the Order Form that auto-renews for an equal term.
Integrations
- CRM integrations
- Salesforce, Microsoft Dynamics, HubSpot, Kustomer, Oracle Service Cloud, Zendesk, Freshdesk, Zoho, ServiceNow, SAP· Vendor states
- Source
- UJET integrations page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Other integrations
- Google AI, Verint, Calabrio, Alvaria, Assembled, Observe.ai, SuccessKPI· Vendor states
- Source
- UJET integrations page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
Security
Vendor-stated security
- SOC 2 Type II
- Yes· Vendor states
- Source
- UJET Security & Compliance page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- ISO 27001
- Yes· Vendor states
- Source
- UJET Security & Compliance page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
Contractual terms
- Business Associate Agreement (BAA)
- Not publicly disclosed
- Source
- UJET Security & Compliance page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- What we checked
- Checked: https://ujet.cx/security, https://ujet.cx/terms-of-service. No Business Associate Agreement mentioned (the security page shows a HIPAA badge only).
- Data Processing Agreement (DPA)
- Yes· Vendor states
- Source
- UJET Terms of Service
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
Service status
- Public system status page
- Unknown
Research shortcuts
Independent reviews
We link to review platforms rather than republishing their ratings or review text.
Company information
- Website
- ujet.cx
- Legal entity
- UJET, Inc.· Vendor states
- Source
- UJET Terms of Service
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Headquarters
- San Francisco, California, United States· Vendor states
- Source
- UJET About Us page
- Claim type
- Vendor claim
- Checked
- October 3, 2026
- Second review
- Cross-checked against the source by a separate AI agent, October 3, 2026
- Founded
- Unknown
Sources & methodology
- Last source check
- October 3, 2026
- Last human review
- None yet
- Last editorial update
- None yet
Research in progress: 18 of 21 publication criteria met.
“Vendor states” means the vendor makes the claim publicly. Facts are researched by an AI agent and cross-checked against the source by a second, independent AI agent; “Verified” appears only where a CallCenterAdvisor editor has also reviewed the source. Unknown means we have not established it yet, not that the product lacks it. Editorial policy
View sources (16)
- UJET packages & pricing pageVendor claim · checked Oct 3, 2026
- UJET home pageVendor claim · checked Oct 3, 2026
- UJET platform overviewVendor claim · checked Oct 3, 2026
- UJET Intelligent Omnichannel pageVendor claim · checked Oct 3, 2026
- UJET Visual & Voice IVR pageVendor claim · checked Oct 3, 2026
- UJET AI Virtual Agents pageVendor claim · checked Oct 3, 2026
- UJET Agent Assist pageVendor claim · checked Oct 3, 2026
- UJET Workforce Management pageVendor claim · checked Oct 3, 2026
- UJET Reporting & AI Insights pageVendor claim · checked Oct 3, 2026
- UJET integrations pageVendor claim · checked Oct 3, 2026
- UJET Security & Compliance pageVendor claim · checked Oct 3, 2026
- UJET Terms of ServiceVendor claim · checked Oct 3, 2026
- UJET About Us pageVendor claim · checked Oct 3, 2026
- UJET request a demo pageVendor claim · checked Oct 3, 2026
- FCC Robocall Mitigation Database record: UJET, Inc.Government record · checked Oct 3, 2026
- Visa Global Registry of Service Providers search (UJET)Third-party record · checked Oct 3, 2026
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