CallCenterAdvisor

Talkmap

Pricing, Features & Alternatives

Contact center software · QA / Speech Analytics, AI & Automation

Conversational intelligence platform that turns calls and chats into real-time insights.

QM

At a glance

Pricing
Not publicly disclosed
Source
Talkmap page sitemap
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked
Checked: https://talkmap.com/pricing (404), https://talkmap.com/wp-sitemap-posts-page-1.xml (no pricing or terms page listed), https://talkmap.com/, https://talkmap.com/contact-us/. No prices are published; buyers are directed to request a free trial or demo.
Minimum seats
Unknown
Free trial
Yes
Source
Talkmap home page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Demo
Yes
Source
Why Talkmap
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Contract information
Unknown
Deployment
Cloud
Source
Talkmap How it Works
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026

Buying notes

  • A free trial is publicly offered.

Questions to ask sales

Generated from what the vendor does not publicly state.

  1. What commitment term applies to the configuration we need?
  2. What implementation and professional-services charges should we budget?
  3. Which AI capabilities are included, optional, or usage-priced?
  4. What does the CRM connector support, and are additional licenses or services required?

Core capabilities

IVR
Unknown
Call recording
Unknown
Quality management
Yes· Vendor states
Source
Talkmap Act & Improve product set
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Workforce management
Unknown
Analytics
Yes· Vendor states
Source
Talkmap Analyze & Understand product set
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
AI agent assistance
Yes· Vendor states
Source
Talkmap Act & Improve product set
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
AI voice agents
Unknown
CRM integration
Yes· Vendor states
Source
Talkmap Solutions & Use Cases
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Public API
Unknown
Vendor-described use cases
Telecom, Banking & Financial Services, Insurance, Retail, CPG, Consumer Services, Healthcare· Vendor states
Source
Talkmap Solutions & Use Cases
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026

Pricing & purchasing

Pricing publicly posted
Unknown
Starting price
Not publicly disclosed
Source
Talkmap page sitemap
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked
Checked: https://talkmap.com/pricing (404), https://talkmap.com/wp-sitemap-posts-page-1.xml (no pricing or terms page listed), https://talkmap.com/, https://talkmap.com/contact-us/. No prices are published; buyers are directed to request a free trial or demo.
Custom quote
Unknown
Minimum seats
Unknown
Implementation fee
Unknown
Telecom / carrier charges
Unknown
Paid add-ons
Unknown
Free trial
Yes· Vendor states
Source
Talkmap home page
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Demo
Yes· Vendor states
Source
Why Talkmap
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Monthly contract
Unknown
Annual contract
Unknown

Integrations

Not yet established: CRM integrations, Other integrations.

Security

Vendor-stated security

SOC 2 Type II
Not publicly disclosed
Source
Talkmap page sitemap
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked
Checked: https://talkmap.com/security (404), https://talkmap.com/trust (404), https://talkmap.com/privacy-policy/, https://talkmap.com/wp-sitemap-posts-page-1.xml (no security, trust or legal pages besides the privacy policy). No SOC 2 report or attestation stated.
ISO 27001
Not publicly disclosed
Source
Talkmap page sitemap
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked
Checked: https://talkmap.com/security (404), https://talkmap.com/trust (404), https://talkmap.com/privacy-policy/, https://talkmap.com/wp-sitemap-posts-page-1.xml. No ISO 27001 certification stated.

Contractual terms

Business Associate Agreement (BAA)
Not publicly disclosed
Source
Talkmap page sitemap
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked
Checked: https://talkmap.com/security (404), https://talkmap.com/trust (404), https://talkmap.com/privacy-policy/, https://talkmap.com/wp-sitemap-posts-page-1.xml. No Business Associate Agreement or HIPAA offering stated.
Data Processing Agreement (DPA)
Not publicly disclosed
Source
Talkmap page sitemap
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
What we checked
Checked: https://talkmap.com/privacy-policy/, https://talkmap.com/terms (404), https://talkmap.com/security (404), https://talkmap.com/wp-sitemap-posts-page-1.xml. No Data Processing Agreement offered on the site.

Service status

Public system status page
Unknown

Independent reviews

We link to review platforms rather than republishing their ratings or review text.

Company information

Legal entity
Unknown
Headquarters
Dallas, Texas· Vendor states
Source
Talkmap press release: Series A funding (About Talkmap boilerplate)
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026
Founded
2017· Vendor states
Source
Talkmap press release: Series A funding (About Talkmap boilerplate)
Claim type
Vendor claim
Checked
October 3, 2026
Second review
Cross-checked against the source by a separate AI agent, October 3, 2026

Sources & methodology

Last source check
October 3, 2026
Last human review
None yet
Last editorial update
None yet

Research in progress: 11 of 18 publication criteria met.

“Vendor states” means the vendor makes the claim publicly. Facts are researched by an AI agent and cross-checked against the source by a second, independent AI agent; “Verified” appears only where a CallCenterAdvisor editor has also reviewed the source. Unknown means we have not established it yet, not that the product lacks it. Editorial policy

View sources (9)

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